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CustomAnalytics/readme.md

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# Custom analytics solution for Power Virtual Agents
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This solution allows customers to create a Power BI dashboard for their Power Virtual Agents chatbots
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This solution allows customers to create a Power BI dashboard for their Power Virtual Agents chatbots, and includes pre-created screens to show all-up performance, customer satisfaction, topics and transcripts.
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<img src="img/PVA_Analytics.png" width="797" alt="Custom Analytics example screenshot">
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- Microsoft Dataverse
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- Microsoft Power BI DataFlows
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- Microsoft Power BI Desktop
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- Chat Transcripts control for Power BI - available at <https://github.com/iMicknl/powerbi-botframework-chat-transcripts>
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- (Optional) Azure Data Lake Storage v2
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## Solution files
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### Installation steps
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1. Edit the DataFlow template
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1. FInd the server url associated with your Dataverse environment (it will look like https://yourservice.crm.dynamics.com)
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1. FInd the server url associated with your Dataverse environment (it will look like <https://yourservice.crm.dynamics.com>)
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2. Open the file 'PVA Analytics_Export.json' in a text editor
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3. Perform a find and replace on the file - swapping the placeholder "**Your server url here**" with your Datverse URL
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2. Create the DataFlow from the template
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1. Log in to Power BI at http://powerbi.com
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1. Log in to Power BI at <http://powerbi.com>
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2. Select the Workspace you wish to deploy the DataFlow to - or create a new one if you wish (the template defaults to 'PVA_Analytics')
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3. Select New - DataFlow
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4. Select Import Model

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