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# Custom analytics solution for Power Virtual Agents
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This solution allows customers to create a Power BI dashboard for their Power Virtual Agents chatbots, and includes pre-created screens to show all-up performance, customer satisfaction, topics and transcripts. There are two versions of the solution, the base report found here (most users should start with this), and a version using [Power BI DataFlows](DataFlowVersion/readme.md) for additional scalability with large datasets.
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This solution allows customers to create a Power BI dashboard for their Power Virtual Agents chatbots, and includes pre-created screens to show all-up performance, customer satisfaction, topics and transcripts. There are two versions of the solution, the base report found here (most users should start with this), and a [high scale version](DataFlowVersion/readme.md), using Power BI Dataflows, for large bots.
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<img src="img/PVA_Analytics.png" width="797" alt="Custom Analytics example screenshot">
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- Microsoft Dataverse
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- Microsoft Power BI Desktop
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- Chat Transcripts control for Power BI - available at <https://github.com/iMicknl/powerbi-botframework-chat-transcripts> - many thanks to Mick Vleeshouwer
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- (Optional) Azure Data Lake Storage v2
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## Solution files
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## Troubleshooting
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1. Ensure you have permission to access the TDS endpoint in Dataverse. Empty data tables may indicate a permissions problem.
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2. Please raise issues in the repo for other
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2. Please raise issues in this repo for other problems.

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