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Rate limited on OpenCode Zen despite paid subscription + balance — no support contact #37680
Description
Rate limited on OpenCode Zen despite paid subscription — no support渠道
Describe the bug / issue
I'm getting rate limit exceeded errors when using OpenCode Desktop with OpenCode Zen, despite having an active paid subscription and $25 balance. This has been going on for weeks.
What I expect
As a paying subscriber with available balance, I expect to use the service without being rate limited. If there's a daily/monthly cap, it should be clearly communicated before I pay.
What actually happens
- I open OpenCode Desktop
- Start a conversation
- After a few messages, I get hit with "rate limit exceeded" errors
- I'm forced to wait before continuing
- This repeats endlessly despite having $25 balance
My setup
- OpenCode Desktop (latest version)
- Provider: OpenCode Zen
- Account has paid subscription + $25 balance
- Windows
Support experience
There is NO support email, no contact form, no help page. The only options are GitHub Issues and Discord. For a paid service, this feels unacceptable. I shouldn't have to hunt down developers on Discord or file a GitHub issue just to ask why I can't use what I paid for.
Additional context
I'd be happy to share session logs or details — just tell me how. There's no way to contact anyone about billing or rate limit issues directly.
Request
- Fix the rate limiting for paid subscribers with balance
- Or clearly communicate what the limits are
- And please add a proper support channel for billing/account issues
Activity
Mikedahlin commentedon Jul 18, 2026
Log evidence from user's machine:
The rate limit errors are happening when using the \�ig-pickle\ model via the \opencode\ provider (OpenCode Zen). Confirmed in logs:
Notably, sessions using \opencode-go\ provider with \deepseek-v4-flash\ model work fine — the issue seems specific to Zen models (\�ig-pickle\ specifically).
User is on Windows, OpenCode Desktop v1.18.2, has a paid subscription with \ balance. This has been ongoing for weeks.
github-actions commentedon Jul 18, 2026
This issue might be a duplicate of existing issues. Please check:
If your issue is the same as one of the above, please add a comment there instead so the discussion stays consolidated.
github-actions commentedon Sep 17, 2026
To stay organized issues are automatically closed after 60 days of no activity. If the issue is still relevant please open a new one.