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[Billing] Paid OpenCode Go subscription is shown as inactive and requests fail with Account.Disabled #49768
Description
Description
Description
I paid for an OpenCode Go monthly subscription, but the workspace still shows the Go subscription as inactive and all Go model requests are rejected.
Payment evidence:
- Receipt/order number:
1310-7371 - Product: OpenCode Go monthly subscription × 1
- Amount: USD 10.00
- Paid at: 2026-09-18 06:03:21
Workspace and key checks:
- Workspace ID:
wrk_01KN6APV0F0B3PGKNTGQHD1KFJ - The local key matches the active Console key prefix
oc_sk_83fb57445ab2... - Key status: Active; expiry shown as Sep 30
- Full API key and account email are intentionally omitted from this public report.
Observed server-side progression:
- Before enabling Global regions, requests failed with
Account.RegionUnavailable/ “This Go model requires Global regions.” - After setting Workspace Privacy → Regions to Global, that error disappeared.
- Requests now fail with HTTP 403
Account.Disabledand: “An active OpenCode Go subscription is required to use Go models.” - The Console Go page incorrectly shows “Subscribe” even though payment succeeded.
- Console billing-related endpoints also fail with server-side decode errors, including:
500 GET /console/api/billing/account500 GET /console/api/budgets/org500 GET /console/api/budgets/service-accounts/default
A direct authenticated request to POST https://opencode.ai/zen/go/v1/chat/completions produces the same 403 subscription error, so this is not limited to the desktop UI. The same behavior occurs with and without an explicit local proxy; network routing is not the cause.
Expected behavior
The successful payment should activate the Go subscription for this workspace and allow the active Go API key to use opencode-go/* models.
Actual behavior
The payment exists, but the workspace/account appears disabled or the subscription entitlement is not linked. Please reconcile receipt 1310-7371 with the workspace above, activate the paid Go entitlement, and remove the Account.Disabled state. Please also confirm that a second payment is not required.
Plugins
None
OpenCode version
OpenCode Desktop 1.18.31
Steps to reproduce
- Sign in to workspace
wrk_01KN6APV0F0B3PGKNTGQHD1KFJ. - Open the Go page; it displays “Subscribe” despite receipt
1310-7371being paid. - Confirm Workspace Privacy → Regions is set to Global.
- Use the active Go key with model
opencode-go/deepseek-v4.1-flash. - Send any prompt.
- Observe HTTP 403 /
Account.Disabledand “An active OpenCode Go subscription is required to use Go models.”
Screenshot and/or share link
Receipt screenshot is available privately on request; it is not attached publicly because it contains account and payment details.
Operating System
Windows 11
Terminal
PowerShell
Activity
chiru-chintha commentedon Sep 18, 2026
can you elobrate the problem
baihaotian5 commentedon Sep 18, 2026
I paid USD 10 for OpenCode Go under receipt
1310-7371, but the same workspace still reports no active subscription. Its active matching API key is rejected asAccount.Disabled, while the Billing API returns HTTP 500.I need the paid entitlement to be linked to workspace
wrk_01KN6APV0F0B3PGKNTGQHD1KFJ. This is not a proxy or client configuration issue.Please let me know which additional evidence or diagnostic details you need. I can provide the full receipt and other sensitive account details privately, but will not post them publicly.
FactoidSpiral commentedon Sep 18, 2026
I have a similar problem on open code zen,
I paid 20 $ of credits but nothing can be seen on the settings/billing part of the website. it says 0 $.
iamvaleriofantozzi commentedon Sep 19, 2026
I am seeing a related paid Go access problem. After the recent opencode.ai web redesign, my previously available
default2workspace disappeared and the new UI shows only one workspace. This makes my paid Go service inaccessible. Detailed report: #49938.amgeloromero commentedon Sep 23, 2026
Hi, is there a solution? I have the same problem.
matheushportela commentedon Sep 23, 2026
I have the same problem too. I have all the proof that my account was active during this month and still I cant use because it says:
Account.Disabled
An active OpenCode Go subscription is required to use Go models.
This is a big issue.
krypton-master commentedon Sep 23, 2026
I'm having the same problem. I paid $10 but can't use any models. The connection gives a 403 Rejected error. Can the official team fix this faster? It's wasting everyone's time. I just don't get why they had to do a redesign that caused so many bugs.
hsander commentedon Sep 26, 2026
I’m experiencing the same issue.
I purchased an OpenCode Go subscription on September 21, 2026. The payment was successfully charged, but the Go subscription is still not activated on my account.
I have already contacted help@anoma.ly twice and have received no response.
Payment details:
Please check the payment and either activate the OpenCode Go subscription on my account or issue a full refund.
Thank you.
FactoidSpiral commentedon Sep 30, 2026
Up. This is still a problem.
thdxr commentedon Oct 11, 2026
Thanks for the report! OpenCode 2.0 is now out and development is focused on V2, so we're closing issues filed against OpenCode 1. Please upgrade (
opencode upgrade --major, details: https://anoma.ly/notes/opencode-2-0), and if this is still relevant on 2.0, reopen this issue or open a new one with your 2.0 version.— from 𝕺𝖕𝖊𝖓𝕮𝖔𝖉𝖊
mahamannu-ux commentedon Oct 18, 2026
its ridicilous to have these intern level bugs opened and driving your customers away... Still facing these issues... I paid $10 towards opencode go and cannot use it... says subscription required... i am on opencode 2.0 ... you guys are making money on this.. its not open source... get your act together...