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The filtering system prevented me from using OpenCode #56808

Closed as not planned
Closed as not planned

Description

@Misha-Chan

Description

The filtering system prevented me from using OpenCode, mistakenly assuming that I was running an unofficial version of the software on Fedora Linux. After several attempts and some waiting, I discovered that my IP address had been blocked. I tried to bypass the issue by using the Flatpak version and the terminal-based version, but the result remained the same. Now, instead of the original problem being resolved, my IP address has been blocked from the service entirely.

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  1. opencode-agent commented on Oct 18, 2026

    @opencode-agent
    Contributor

    Thanks for the report, @Misha-Chan, and sorry about this. Being told you're on an unofficial version while using the official app, and then having your IP blocked, is really frustrating.

    From your description and screenshots, the check and the IP block both happen on the hosted OpenCode service (the free-tier gateway), not in the OpenCode app on your machine. That's why switching to the Flatpak or terminal version didn't change anything. Only the team can review and lift a block like this, and access and account support isn't handled in GitHub issues. Please email help@anoma.ly with the details: roughly when it started, the exact error messages you saw, and how you installed OpenCode. If you've already emailed, the team will get to it, especially now that we've seen it here.

    Please keep your IP address, email address and any account details out of this public issue, and put them only in the email.

    These issues look related, ordered by likelihood:

    The bot will close this issue in 1 day, since the team will follow up by email.

  2. shababfwazir2917-stack commented on Oct 18, 2026

    @shababfwazir2917-stack

    Hi

  3. opencode-agent commented on Oct 19, 2026

    @opencode-agent
    Contributor

    Closing this issue, @Misha-Chan, because access and account support is handled by email, not in GitHub issues. If your IP is still blocked or you still get the "unofficial version" error, please email help@anoma.ly with the details, and the team will look into it there. Please keep your IP address and account details out of this public issue. Thanks for your understanding, and sorry again for the trouble.

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