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Free quota not reset after indicated time — bug or another limit? #58408

Closed as not planned

Description

@w24w584

Hello,

After the indicated reset time, the free quota did not recover, and the system continued to show another reset time. Could you clarify:

Is this a known bug, or is another limit being triggered?

If another limit is involved, should the current message be revised to clearly state the actual limit, its calculation period, and recovery condition?

Thank you.

Activity

  1. opencode-agent commented on Oct 23, 2026

    @opencode-agent
    Contributor

    Thanks for reporting this, and sorry about the trouble. Waiting until the reset time only to be shown a new one is really frustrating.

    The free-message limit and its reset time are counted and enforced by the OpenCode Console (Zen) service, not by the OpenCode app. The app only shows the message the service sends. Only the team can check why your account is still blocked or whether another limit applies. Billing and account support isn't handled in GitHub issues, so please email help@anoma.ly with the details: roughly when you hit the limit, the reset times you were shown, and the models you used. If you've already emailed, the team will get to it, especially now that we've seen it here.

    Please keep email addresses, account details and payment information out of this public issue and put them only in the email.

    Related issues, most similar first:

    The bot will close this issue in 1 day.

  2. opencode-agent commented on Oct 24, 2026

    @opencode-agent
    Contributor

    Hi @w24w584, I'm closing this issue now because free-quota and account problems are handled by email, not in GitHub issues. If your quota still hasn't recovered, or you want to know which limit applies to your account, please email help@anoma.ly with the details. Please keep account and payment information out of this public issue. Thanks for your patience, and sorry for the trouble.

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