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Free usage exceeded, tho my first time Using opencode #58550

Closed as not planned
Closed as not planned

Description

@CensoredDll

Description

Ive installed Opencode, atlease 10 minutes ago, and wrote my first message, with a free model. Immediately it said "Free usage exceeded, subscribe to Go". How can that be?

Plugins

none

OpenCode version

newest

Steps to reproduce

Opened Open Code
Wrote my first message
Free Usage exceeded error.

Screenshot

Image

Operating System

Windows 11

Terminal

Windows Terminal

Activity

  1. opencode-agent commented on Oct 23, 2026

    @opencode-agent
    Contributor

    Thanks for reporting this, and sorry for the rough start. Hitting the free usage limit on your very first message is confusing.

    The free-model limit is counted and enforced by the OpenCode Zen service, not by the OpenCode app. The app only shows the error the service sends back. The limit can also be applied by network, so if you're on a VPN, proxy or shared connection (e.g. office, university or some ISPs), try sending the message again without the VPN or proxy, or from another network. One user in #58285 fixed the same error by turning off their VPN.

    If that doesn't help, someone on the team needs to look at your account. Billing and account support isn't handled in GitHub issues, so please email help@anoma.ly with roughly when it happened (with your timezone), which model you used and the error you saw. If you've already emailed them, the team will get to it, especially now that we've seen it here. Please keep email addresses and other account details out of this public issue and put them in the email.

    Similar reports, for reference:

    The bot will close this issue in 1 day.

  2. protephone-lab commented on Oct 23, 2026

    @protephone-lab

    Hello OpenCode Support,

    I purchased an OpenCode Go subscription, but Go models are still unavailable.

    The error is:

    “Upstream request failed: An active OpenCode Go subscription is required to use Go models.”

    My request logs show 75 failed Go requests with HTTP 403.

    I also found these related reports:

    Could you please verify my subscription status, account/workspace association, and Go access authorization?

    Please let me know if you need my payment receipt or other information to investigate.

    Thank you.

  3. sciamponi commented on Oct 23, 2026

    @sciamponi

    Hello OpenCode Support,

    I purchased an OpenCode Go subscription, but Go models are still unavailable.

    The error is:

    “Upstream request failed: An active OpenCode Go subscription is required to use Go models.”

    My request logs show 75 failed Go requests with HTTP 403.

    I also found these related reports:

    Could you please verify my subscription status, account/workspace association, and Go access authorization?

    Please let me know if you need my payment receipt or other information to investigate.

    Thank you.

  4. fidodido48 commented on Oct 24, 2026

    @fidodido48

    Same thing...
    Image

  5. opencode-agent commented on Oct 24, 2026

    @opencode-agent
    Contributor

    Hi @CensoredDll, I'm closing this issue now. The free-model limit is applied by the OpenCode Zen service, and account issues like this are handled by email, not in GitHub issues.

    If you still get "Free usage exceeded", please email help@anoma.ly with roughly when it happened (with your timezone), which model you used and the error you saw. Please put any account details in the email, not here. If you use a VPN or proxy, sending the message again without it may also help.

    Thanks for reporting this, and sorry for the rough first experience.

  6. sciamponi commented on Oct 26, 2026

    @sciamponi
    Image

    ja executei os procedimentos e ainda nao estou conseguindo usar meus credito, nao estao mais respondendo email, galera esse sistema aqui nao esta funcionanando, estou tentando fazer uma reclamacao pois carreguei os creditos e nao estou obtendo suporte. quando resolverem eu comunico aqui. se nao forem resolver quero procedimento pra extorno da compra!

  7. sciamponi commented on Oct 26, 2026

    @sciamponi
    Image depois que atulizou ficou assim, ja vi varias pessoas com problemas mas nao resolvem o meu, ja enviei o email como no suporte., onde mais precisa reclamar? nao tem uma pagina de ajuda nessa porcaria.
  8. sciamponi commented on Oct 26, 2026

    @sciamponi

    estou solicitando extorno da compra. por favor responda meus email, e me devolva meu dinheiro. seus servico esta suspenso. e pelo jeito muitas pessoas estao com o mesmo problema.! quero extornar a compra!

  9. sciamponi commented on Oct 26, 2026

    @sciamponi

    estou solicitando extorno da compra. por favor responda meus email, e me devolva meu dinheiro. seus servico esta suspenso. e pelo jeito muitas pessoas estao com o mesmo problema.! quero extornar a compra!

  10. sciamponi commented on Oct 26, 2026

    @sciamponi

    estou solicitando extorno da compra. por favor responda meus email, e me devolva meu dinheiro. seus servico esta suspenso. e pelo jeito muitas pessoas estao com o mesmo problema.! quero extornar a compra!

  11. sciamponi commented on Oct 26, 2026

    @sciamponi

    estou solicitando extorno da compra. por favor responda meus email, e me devolva meu dinheiro. seus servico esta suspenso. e pelo jeito muitas pessoas estao com o mesmo problema.! quero extornar a compra!

  12. sciamponi commented on Oct 26, 2026

    @sciamponi

    estou solicitando extorno da compra. por favor responda meus email, e me devolva meu dinheiro. seus servico esta suspenso. e pelo jeito muitas pessoas estao com o mesmo problema.! quero extornar a compra!

  13. sciamponi commented on Oct 26, 2026

    @sciamponi

    estou solicitando extorno da compra. por favor responda meus email, e me devolva meu dinheiro. seus servico esta suspenso. e pelo jeito muitas pessoas estao com o mesmo problema.! quero extornar a compra!

  14. sciamponi commented on Oct 26, 2026

    @sciamponi

    estou solicitando extorno da compra. por favor responda meus email, e me devolva meu dinheiro. seus servico esta suspenso. e pelo jeito muitas pessoas estao com o mesmo problema.! quero extornar a compra!

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