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Free usage exceeded #58729

Closed as not planned
Closed as not planned

Description

@souhaib2000

The Time Work only whene open code open bcs i close it and turn off my pc
the next day the time stuck in time i turn it the pc off

Activity

  1. opencode-agent commented on Oct 24, 2026

    @opencode-agent
    Contributor

    Thanks for reporting this, and sorry about the trouble. Being stuck on "Free usage exceeded" when the timer doesn't seem to move is frustrating.

    The free usage limit and its reset time are tracked by the OpenCode Console (Zen) service for your account, not by the app on your PC. The countdown you see in OpenCode is only how long the app waits before retrying, so it stops while OpenCode is closed. The real limit resets on the server whether the app is open or not.

    If you're still blocked after the reset time, the team needs to look at your account. Billing and account support isn't handled in GitHub issues, so please email help@anoma.ly with:

    • what happened, as you described here
    • the exact error message and reset time you see
    • roughly when you last used OpenCode

    If you've already emailed, the team will get to it, especially now that we've seen it here. Please don't post email addresses, account details or payment information in this public issue. Put them in the email instead.

    Other people have reported similar "Free usage exceeded" problems recently, for example #58561 and #58285.

    The bot will close this issue in 1 day.

  2. TheRedProgrammer commented on Oct 24, 2026

    @TheRedProgrammer

    you guys really need to get your stuff together if your charging for something that is open source. I'm on the paid go monthly plan, and I am getting free usage exceeded.... I can see the logs coming in on the dashboard, getting rejected in real-time. Your measures to throttle is actually hurting your business. Fingers crossed your AI can fix it in 8 hours when the limit is lifted, or I'm just going to have to pay $20 instead for claude.

  3. souhaib2000 commented on Oct 25, 2026

    @souhaib2000
    Author

    guys i still can't use opencode whene i download it first time it says free & open source why i need to pay subscribe to use free models

  4. opencode-agent commented on Oct 25, 2026

    @opencode-agent
    Contributor

    We're closing this now because billing and account support happens by email, not in GitHub issues. Thanks for reporting it, @souhaib2000.

    If you're still blocked by "Free usage exceeded" after the reset time, please email help@anoma.ly with what you described here and the exact error and reset time you see. Please put any account details in the email, not in this issue.

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