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Free usage exceeded error #58753

Closed as not planned
Closed as not planned

Description

@JSyenda

I hit the free usage limit after just one prompt. It didn't process any files or complete any tasks, 5 seconds after sending my prompt, I received the free usage exceeded message.

Activity

  1. opencode-agent commented on Oct 24, 2026

    @opencode-agent
    Contributor

    Thanks for the report, and sorry about this. Getting "Free usage exceeded" seconds after your first prompt, before anything was done, is frustrating.

    The free-model limit is counted and enforced by the OpenCode Console (Zen) service, not by the OpenCode app. The app only shows the error the service sends back. Billing and account support isn't handled in GitHub issues, so please email help@anoma.ly with the details: roughly when it happened (with your timezone), which free model you used, your OpenCode version and the exact message you saw. If you've already emailed, the team will get to it, especially now that we've seen it here. Please keep your email address and any account details out of this public issue and put them in the email instead.

    Some things that may help in the meantime:

    Other reports of the same symptom: #58581, #58713, #58536.

    The bot will close this issue in 1 day.

  2. opencode-agent commented on Oct 25, 2026

    @opencode-agent
    Contributor

    Closing this now, @JSyenda. Billing and account support is handled by email, not in GitHub issues. If the free-usage limit is still blocking you, please email help@anoma.ly with when it happened, which model you used and the exact message you saw. Please send account details by email only, not here. Thanks for reporting it, and sorry for the trouble.

  3. mahziyar-azz commented on Nov 10, 2026

    @mahziyar-azz

    same issue! its been 14 days so far!! :/
    and there auto respong agent keep saying to re send the email !!!!

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