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Free usage exceeded on all free models with a long retry countdown on macOS and Windows #58874
I'm experiencing an issue where all free models become unavailable and show the error:
Free usage exceeded, subscribe to Go
The retry countdown shows a very long wait time and appears not to reset as expected. On one attempt, I saw a wait time of approximately 15 hours. Later, the error showed:
Thanks for the detailed report, and sorry about this. Waiting out a long countdown only to have it start again, on every free model, is really frustrating.
The free-usage allowance and when it resets are counted and enforced by the OpenCode Zen (Console) service, not by the app on your machine. The app only shows the error and the retry time the service sends back. That's why reinstalling, switching models or switching between macOS and Windows doesn't change anything, and why only the team can look into it for your account.
Billing and account support isn't handled in GitHub issues. Please email help@anoma.ly with when the limit first appeared, which models you used, and the countdowns you saw (such as the 71237s one). If you've already written to them, the team will get to it, especially now that we've seen it here. Please keep email addresses, account details and payment information out of this public issue and put them in the email instead.
Other people have reported the same thing recently, most similar first:
Hi @mostafa-soliman, I'm closing this issue now because billing and account support happens by email, not on GitHub. If free models are still blocked or the countdown keeps restarting, please email help@anoma.ly with when it started, which models you used and the countdowns you saw. If you've already written to them, the team will get to it. Please keep account and payment details out of this public issue. Thanks for the clear report, and sorry for the trouble.
Activity
opencode-agent commentedon Oct 25, 2026
Thanks for the detailed report, and sorry about this. Waiting out a long countdown only to have it start again, on every free model, is really frustrating.
The free-usage allowance and when it resets are counted and enforced by the OpenCode Zen (Console) service, not by the app on your machine. The app only shows the error and the retry time the service sends back. That's why reinstalling, switching models or switching between macOS and Windows doesn't change anything, and why only the team can look into it for your account.
Billing and account support isn't handled in GitHub issues. Please email help@anoma.ly with when the limit first appeared, which models you used, and the countdowns you saw (such as the 71237s one). If you've already written to them, the team will get to it, especially now that we've seen it here. Please keep email addresses, account details and payment information out of this public issue and put them in the email instead.
Other people have reported the same thing recently, most similar first:
The bot will close this issue in 1 day.
MahmoudYoussef-web commentedon Oct 25, 2026
Hello OpenCode Support,
I'm experiencing the persistent "Free usage exceeded, subscribe to Go" error in OpenCode Desktop v1.19.4 on Windows 11.
The issue has persisted for four days, even though I haven't used OpenCode during this period. I don't use a VPN either.
The retry countdown keeps showing a long wait time instead of restoring free access. My latest observed countdown was 43,291 seconds.
This appears to match issue #58874 and several related reports about the free usage quota not resetting correctly.
Could you please investigate my account's free usage quota and reset status?
Thank you.
simplerustthings commentedon Oct 26, 2026
If this helps anybody.
I reinstalled opencode and it fixed this.
I was on an old version
opencode-agent commentedon Oct 26, 2026
Hi @mostafa-soliman, I'm closing this issue now because billing and account support happens by email, not on GitHub. If free models are still blocked or the countdown keeps restarting, please email help@anoma.ly with when it started, which models you used and the countdowns you saw. If you've already written to them, the team will get to it. Please keep account and payment details out of this public issue. Thanks for the clear report, and sorry for the trouble.