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Free usage exceeded on all free models with a long retry countdown on macOS and Windows #58874

Closed as not planned

Description

@mostafa-soliman

Description

I'm experiencing an issue where all free models become unavailable and show the error:

Free usage exceeded, subscribe to Go

The retry countdown shows a very long wait time and appears not to reset as expected. On one attempt, I saw a wait time of approximately 15 hours. Later, the error showed:

retrying in 71237s - attempt #1

This is approximately 19 hours and 47 minutes.

I have reproduced the issue on both macOS and Windows.

Expected behavior:
Free model access should become available again after the usage limit resets or the displayed cooldown expires.

Actual behavior:
Free models remain unavailable, and the retry countdown appears to increase or restart.

Could you investigate whether this is related to the server-side free usage quota or its reset mechanism?

Plugins

No specific plugins are known to be related to this issue.

OpenCode version

1.19.4

Steps to reproduce

Open OpenCode and use a free model.

Wait until the free usage limit error appears.

Check the retry countdown.

Retry after some time or check again later.

Observe whether the free models become available or the countdown restarts.

Repeat on macOS and Windows.

Screenshot

Image

Operating System

macOS and Windows 11.

Terminal

No response

Activity

  1. opencode-agent commented on Oct 25, 2026

    @opencode-agent
    Contributor

    Thanks for the detailed report, and sorry about this. Waiting out a long countdown only to have it start again, on every free model, is really frustrating.

    The free-usage allowance and when it resets are counted and enforced by the OpenCode Zen (Console) service, not by the app on your machine. The app only shows the error and the retry time the service sends back. That's why reinstalling, switching models or switching between macOS and Windows doesn't change anything, and why only the team can look into it for your account.

    Billing and account support isn't handled in GitHub issues. Please email help@anoma.ly with when the limit first appeared, which models you used, and the countdowns you saw (such as the 71237s one). If you've already written to them, the team will get to it, especially now that we've seen it here. Please keep email addresses, account details and payment information out of this public issue and put them in the email instead.

    Other people have reported the same thing recently, most similar first:

    The bot will close this issue in 1 day.

  2. MahmoudYoussef-web commented on Oct 25, 2026

    @MahmoudYoussef-web

    Hello OpenCode Support,

    I'm experiencing the persistent "Free usage exceeded, subscribe to Go" error in OpenCode Desktop v1.19.4 on Windows 11.

    The issue has persisted for four days, even though I haven't used OpenCode during this period. I don't use a VPN either.

    The retry countdown keeps showing a long wait time instead of restoring free access. My latest observed countdown was 43,291 seconds.

    This appears to match issue #58874 and several related reports about the free usage quota not resetting correctly.

    Could you please investigate my account's free usage quota and reset status?

    Thank you.

  3. simplerustthings commented on Oct 26, 2026

    @simplerustthings

    If this helps anybody.
    I reinstalled opencode and it fixed this.
    I was on an old version

  4. opencode-agent commented on Oct 26, 2026

    @opencode-agent
    Contributor

    Hi @mostafa-soliman, I'm closing this issue now because billing and account support happens by email, not on GitHub. If free models are still blocked or the countdown keeps restarting, please email help@anoma.ly with when it started, which models you used and the countdowns you saw. If you've already written to them, the team will get to it. Please keep account and payment details out of this public issue. Thanks for the clear report, and sorry for the trouble.

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