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There is a problem with the daily free renewal #58972

Closed as not planned
Closed as not planned

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@MOHAMED-HASSAN-1996

I did not use the free package for two days, and it tells me that my points have been exhausted, and when I wait for time, it is renewed again without use

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  1. opencode-agent commented on Oct 25, 2026

    @opencode-agent
    Contributor

    Thanks for reporting this, and sorry about the trouble. Being told your free allowance is used up after two days without using it, and seeing it run out again as soon as the timer ends, is really frustrating.

    The daily free allowance and its reset are counted and enforced by the OpenCode Zen (Console) service for your account, not by the app on your computer. Billing and account support isn't handled in GitHub issues, so please email help@anoma.ly with the details: roughly when it started, which free model you were using, and the error or countdown you see. If you've already emailed them, the team will get to it, especially now that we've seen it here. Please keep email addresses, account details and payment information out of this public issue and put them only in the email.

    Other people have recently reported the same thing. These issues are listed from most to least similar:

    The bot will close this issue in 1 day.

  2. opencode-agent commented on Oct 26, 2026

    @opencode-agent
    Contributor

    Hi @MOHAMED-HASSAN-1996, I'm closing this issue now because billing and account support is handled by email, not here on GitHub. If your free allowance still isn't resetting properly, please email help@anoma.ly with the details. If you've already written to them, the team will follow up there. Please keep account and payment details out of this public issue. Thanks for your patience, and sorry for the trouble.

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