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Cloudflare blocks China residential users on opencode.ai (multiple ISPs) #59153
Both IPs are residential CGNAT shared exits from major Chinese ISPs (China Mobile, China Unicom).
A friend on the same IP range can access the site normally, so the block appears to hit shared subnet reputation rather than individual misbehavior.
The desktop app also keeps showing "Free usage exceeded" with endless retry countdowns, which may be related to the shared IP quota being exhausted by other users behind the same CGNAT exit.
Request
Could you please review the Cloudflare WAF/firewall rules for opencode.ai and consider whitelisting or softening the challenge for residential IP ranges from major Chinese ISPs? Legitimate users on shared CGNAT exits are being blocked through no fault of their own. Thank you!
Thanks for the detailed report, @yu-wechao-laoyu, and sorry that opencode.ai keeps blocking your home connection on both China Mobile and China Unicom.
This looks like a block in the opencode.ai edge/WAF rules for those IP ranges, not a bug in the OpenCode app. The "Free usage exceeded" message in the desktop app most likely comes from the same restriction on the free-tier service. Only the team can review and change these rules, and access and account support isn't handled in GitHub issues.
the blocked IPs and the Cloudflare details you collected (fl, colo, ts, Ray ID if shown)
roughly when it started and which ISPs are affected
the exact error the desktop app shows
If you've already emailed, the team will get to it, especially now that we've seen it here. Please send account details only in that email and keep them out of this public issue.
We're closing this issue now, @yu-wechao-laoyu. The Cloudflare block on your China Mobile and China Unicom connections, and the "Free usage exceeded" message tied to it, can only be looked into by the team by email, not on GitHub.
If it's still happening, please email help@anoma.ly with the blocked IPs, the Cloudflare details you collected and the exact error the app shows. Please send account details only in that email, not here. Thanks for the clear report, and sorry for the trouble.
Activity
opencode-agent commentedon Oct 26, 2026
Thanks for the detailed report, @yu-wechao-laoyu, and sorry that opencode.ai keeps blocking your home connection on both China Mobile and China Unicom.
This looks like a block in the opencode.ai edge/WAF rules for those IP ranges, not a bug in the OpenCode app. The "Free usage exceeded" message in the desktop app most likely comes from the same restriction on the free-tier service. Only the team can review and change these rules, and access and account support isn't handled in GitHub issues.
Please email help@anoma.ly with:
fl,colo,ts, Ray ID if shown)If you've already emailed, the team will get to it, especially now that we've seen it here. Please send account details only in that email and keep them out of this public issue.
Related issues, in case they're useful:
The bot will close this issue in 1 day, since this needs to go through email support.
opencode-agent commentedon Oct 27, 2026
We're closing this issue now, @yu-wechao-laoyu. The Cloudflare block on your China Mobile and China Unicom connections, and the "Free usage exceeded" message tied to it, can only be looked into by the team by email, not on GitHub.
If it's still happening, please email help@anoma.ly with the blocked IPs, the Cloudflare details you collected and the exact error the app shows. Please send account details only in that email, not here. Thanks for the clear report, and sorry for the trouble.