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Audit Intake Form Submissions #95
Description
Overview
It looks like the government and non-profit intake form on the HfLA website was receiving submissions but Bonnie and the Admin team were not getting notified. Now the team has to respond and let them know about the issue and ask if they still need support.
Action Items
- Review 'Other', 'Government', and 'Non-Profit' responses and organize the real submissions, and adding whether something is True or False
- Rank the purple sheets by Low, Medium, High for the projects HfLA wants to/capable of working on (example on 'Other')
- Draft an apology email and share with Bonnie
Activity
[-]Audit Forms[/-][+]Audit Intake Form Submissions[/+]kcoronel commentedon Apr 29, 2025
kcoronel commentedon Apr 29, 2025
@ExperimentsInHonesty I was able to review the Survey Data Workbook and complete action item #1 but becuase it was 'view only' I couldn't update Row 83, which needs to get a FALSE for show on dashboard.
I have a draft email below for your review. Once I receive access, I'll prioritize the submissions. Thanks!
Draft Email:
Subject: Follow-up on Your Submission to the HfLA Government and Non-Profit Intake Form
Hi [Name],
I hope this message finds you well.
We recently discovered that there was a technical issue with the intake form on the HfLA website. While your submission was received, our team unfortunately did not receive a notification at the time, which delayed our response. We sincerely apologize for any inconvenience this may have caused.
We are reaching out now to see if you still require support or assistance. If so, we would be happy to connect with you to learn more about your needs and next steps.
Please let us know if you are still interested, and we’ll make sure to prioritize your request. Thank you for your understanding and patience.
Best,
[Your Name]
[Your Title]
[Organization Name]
[Contact Information]
kcoronel commentedon May 13, 2025
@ExperimentsInHonesty bumping this up for you - ty!
kcoronel commentedon May 28, 2025
@Rabia2219 could you share this update with Bonnie - ty!