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Create a Guide/Template: Effective practices for user testing #112
Description
Overview
We need to create a guide about effective user testing practices that UX/UI designers and researchers at Hack for LA can reference to carry out informative user testing
Action Items
The phases in the guide-making process are listed below. Each phase displayed in blue is linked to a wiki page with instructions on how to complete that phase. Open the wiki page in a new tab, copy the instructions for each part into the section labeled 'Tasks' at the bottom of this issue, and complete each task listed.
- Gather Examples Solo (open in a new tab)
- Gather Examples Collaboratively
- Create a Guide Draft
- If needed, create a template
- Have your guide peer reviewed
- Present your guide for leadership review
Resources/Instructions
- Google Drive Folder for this Guide’s documents and shortcuts (to documents in other locations) 0112 Effective practices for user testing
- Code for America Guide to Usability Testing (Starts on page 38)
- Qualitative Usability Testing Study Guide
- Quantitative Usability Testing Study Guide
- Remote Usability Testing Study Guide
- When to Use Which User Experience Research Methods
- Checklist for Planning Usability Studies
Projects to Check
- 100 Automations
Website Usability Testing 100Automations/Website#431 - 311 Data
Interviews + Usability Testing on V2 311-data#848
https://docs.google.com/spreadsheets/d/1ueibPcAseB8wck_UyXkBn7J61r8MF5J76DObcwtVJdU/edit#gid=0
https://github.com/hackforla/311-data/wiki/August-2020-UX-Interviews
https://github.com/hackforla/311-data/wiki/March-2020---311-MVP-Alpha-UX-Interview-Notes - Access the Data
Usability Test: Wiki's Information Architecture access-the-data#168
https://docs.google.com/document/d/1oY6cs4Qp3m4e96cta7417Y5H-wM6U3yadb3TG1Eaqvg/edit
https://docs.google.com/document/d/1KuT9qGVelrBj5ecqJnJkSlS-xRuzOnKhnYAqT77_ctk/edit
Website Carousel Text A/B Test access-the-data#227
Website Prototype Usability Test access-the-data#166
A/B Testing Information Architecture Labels access-the-data#164
A/B Testing and Usability Testing of Components access-the-data#135
https://docs.google.com/document/d/1Yve2xkk6EtvPTnXT2yvr4D17_f6S0ZMqhrYqJBOoLvE/edit
Usability Testing for High Fidelity Prototypes access-the-data#102
Usability Testing for Low/Mid Fidelity Prototypes access-the-data#88
https://docs.google.com/presentation/d/19W-Nn2ZNsa6oh14ud38xAsPmEQlPad7p-CxTPAd-W2w/edit#slide=id.gfd97b42aa4_0_77
Competitive analysis (unmoderated usability testing) of CKAN websites - Userflows access-the-data#191
https://github.com/hackforla/access-the-data/wiki/Research - BallotNav
Usability Hub Test for Landing Page ballotnav#379
Usability Hub Testing for Landing Page Preference ballotnav#413 - Brigade Organizer's Playbook
- Civic Tech Index
CTI: PM Meeting Agenda civictechindex/CTI-website-frontend#651 (comment)
Tag Generator: User Testing civictechindex/CTI-website-frontend#19
https://docs.google.com/document/d/1IbhNIJcOMdx7xjE7kwq_y-WAAfuI4DF4iXPH8BMEizY/edit
https://drive.google.com/drive/folders/1PM_c28sUWF50n9rLi28vtKnH5GD49wK5
A/B Test Tag Generator Results civictechindex/CTI-website-frontend#121 - Civic Tech Jobs
Usability Test for MVP CivicTechJobs#41 (comment)
User Flow - Usability Test CivicTechJobs#144
User Test/Research CMS Wireframe CivicTechJobs#145
Qualifier Page Usability Testing (Role Selection, Calendar) CivicTechJobs#291
https://docs.google.com/document/d/10iRkHa9233VKsLWjjqZMrB7ON2Stoz7R4hRFqDKqOz4/edit - Civic Tech Structure
- Data Science Projects
- Design Systems
Cover Page Usability Test, Overview design-systems#392
Plan the cover page usability tests design-systems#377
Give feedback on cover page usability test plan design-systems#386
https://www.figma.com/file/mmvbxZ6lctjQneEeqTjC8O/UX%2FUI-Discovery-FigJam?type=whiteboard&node-id=0%3A1&t=wVtr6ylaglFZIZrt-1
https://github.com/hackforla/design-systems/tree/main/.github/ISSUE_TEMPLATE
Design Systems: Team- 2023 Agenda design-systems#478 (comment)
https://www.figma.com/file/l911DJDfDo0Yr70lagjSmx/Archive-of-Previous-Research-Studies?type=whiteboard&node-id=0%3A1&t=KolAmxLQwUjpRxgj-1
Design Systems: Research - 2023 Agenda design-systems#479 (comment)
Issue Templates for Figma Kit research design-systems#396 (comment)
Run Content Testing on Renaming of Design System Template design-systems#521
Onboarding UX - Guerrilla usability tests design-systems#412
Intro page participant 1 design-systems#409
Participant 1 analysis design-systems#394
Participant 2 analysis design-systems#419
Participant 3 session design-systems#413 - Engage
Logo usability study hackla-engage/start-here#15 (comment) - Expunge-Assist (formerly known as Record Clearance)
https://github.com/hackforla/expunge-assist/wiki/Internal-Usability-Testing,-Round-1
Create a Internal User Testing Moderator Guide expunge-assist#896
Second Internal Usability Testing (IUT 2) Research Plan and Guide expunge-assist#663
Brainstorming Research Goals: Internal Landing Page Usability Test expunge-assist#892
General/Other Feedback for Internal Testing Report expunge-assist#566
Internal Testing Final Report expunge-assist#562
https://docs.google.com/document/d/1XGOSfQdSCuI0vKQnIraoCrJqzquiqKn7zURqZSLaiCI/edit#heading=h.3ztrji576wws
Usability Testing Planning expunge-assist#442
Internal User Research Plan & Guide expunge-assist#507
Internal Usability Test Analysis expunge-assist#549 - Food Oasis
Update landing page design food-oasis#1191 (comment)
Create A/B Test for website changes food-oasis#883 (comment) - GreenEarthOS
- Guides
- HomeUniteUs
- Internship project
Usability testing for Logo design internship#151 - Lucky Parking
Low - Fi Prototype Usability testing lucky-parking#391 - Open Community Survey
https://github.com/hackforla/open-community-survey/wiki/Usability-Testing-of-Comparative-Analysis-Spreadsheet
Usability Testing of OCS 99 NC's Comparative Analysis open-community-survey#41
Document the process used by the UX team for our usability testing of the NC C&C open-community-survey#75
Wireframe v1 of the Website open-community-survey#24
https://docs.google.com/document/d/1_X-qsWkeSYhFQvTj_k46qnBNKravYJVPwhXQ93eQ6mk/edit - People Depot
- Tables team
- TDM Calculator
https://github.com/hackforla/tdm-calculator/wiki/Usability-Testing-Overview
https://github.com/hackforla/tdm-calculator/wiki/Usability-Testing-Round1
https://github.com/hackforla/tdm-calculator/wiki/Usability-Testing-Round-2
https://github.com/hackforla/tdm-calculator/wiki/Tooltip-Usability-Test
Research: Usability Test 3 for Tooltip Discoverability tdm-calculator#1219
User Testing 2: Recruitment tdm-calculator#1089
Usability Testing 2 Epic tdm-calculator#974
https://drive.google.com/file/d/1a2mW34N0lcZVnMKWQTfldLQH8dxGycRn/view
Research: User Testing 2 Overview (edits continue) tdm-calculator#1084
Week of 4/18 - Schedule For Usability Session tdm-calculator#808
https://docs.google.com/document/d/1bXCY15yIwbvHUEBSlsROsglqhijCG5vT3jlmBotGJ2M/edit
Create Follow up Email Draft to schedule usability testing tdm-calculator#796
https://docs.google.com/document/d/1T2kdLIlo-_BamIH3m_WPiBhQh2ILhpv-L7BJ7afGMsw/edit
Create a Script for the Guided User Test tdm-calculator#742
https://docs.google.com/spreadsheets/d/1kndkqEZsFldaV0sNWyHwO3cgnUnX2XYjGX5V8OtrXww/edit#gid=0 - VRMS
- Hack for LA's Website
Preference test for Homepage hero section website#2537
Moderated Usability Test for the top navigation design (mobile) website#2686
https://github.com/hackforla/website/wiki/Research-2-:-Overall-Website-Research-,-Usability-Testing
https://github.com/hackforla/website/wiki/Research-10---Toolkits-Page-Research:-Preference-Testing - Youth Justice Nav
Research existing imagery and find out how parents feel about it YouthJusticeNav#39
Tasks
- This is where you will copy instructions from the wiki page for the step you are currently on.
Activity
ExperimentsInHonesty commentedon Nov 3, 2021
pogwon commentedon Jun 3, 2023
pogwon commentedon Jun 9, 2023
ExperimentsInHonesty commentedon Mar 7, 2024
juliagab56 commentedon Apr 4, 2024
pogwon commentedon Apr 5, 2024
21 remaining items