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Merged
Matt Farmer (MattFarm) merged 1 commit into from
Jul 13, 2021
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Merged

Transcript viewer added to report #44

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7 changes: 4 additions & 3 deletions CustomAnalytics/readme.md
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# Custom analytics solution for Power Virtual Agents

This solution allows customers to create a Power BI dashboard for their Power Virtual Agents chatbots
This solution allows customers to create a Power BI dashboard for their Power Virtual Agents chatbots, and includes pre-created screens to show all-up performance, customer satisfaction, topics and transcripts.

<img src="img/PVA_Analytics.png" width="797" alt="Custom Analytics example screenshot">

Expand All @@ -9,6 +9,7 @@ This solution allows customers to create a Power BI dashboard for their Power Vi
- Microsoft Dataverse
- Microsoft Power BI DataFlows
- Microsoft Power BI Desktop
- Chat Transcripts control for Power BI - available at <https://github.com/iMicknl/powerbi-botframework-chat-transcripts>
- (Optional) Azure Data Lake Storage v2

## Solution files
Expand All @@ -26,11 +27,11 @@ This solution allows customers to create a Power BI dashboard for their Power Vi
### Installation steps

1. Edit the DataFlow template
1. FInd the server url associated with your Dataverse environment (it will look like https://yourservice.crm.dynamics.com)
1. FInd the server url associated with your Dataverse environment (it will look like <https://yourservice.crm.dynamics.com>)
2. Open the file 'PVA Analytics_Export.json' in a text editor
3. Perform a find and replace on the file - swapping the placeholder "**Your server url here**" with your Datverse URL
2. Create the DataFlow from the template
1. Log in to Power BI at http://powerbi.com
1. Log in to Power BI at <http://powerbi.com>
2. Select the Workspace you wish to deploy the DataFlow to - or create a new one if you wish (the template defaults to 'PVA_Analytics')
3. Select New - DataFlow
4. Select Import Model
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