“usage limit reached” despite Code Review usage showing 100% remaining

[mattyj-stack]

Codex GitHub Connector shows “usage limit reached” despite Code Review usage showing 100% remaining

Every GitHub PR triggers a comment from chatgpt-codex-connector saying:

“You have reached your Codex usage limits for code reviews.”

This happens immediately, even on newly opened PRs.

The usage dashboard shows 100% remaining code review.

I do have two work GPT accounts, both are linked to my GitHub, but that has not caused any issues previously.

Happy to provide repo name, PR links, timestamps, or screenshots if helpful.

[etraut-openai]

You said that you have two work accounts. Does that mean that you have three accounts total — two work accounts and one personal account? Or are there only two accounts involved?

Either way, it sounds like there are multiple accounts involved here. Based on the behaviors you've described, the account that you've configured for your github account has 0% code review usage remaining, but I suspect that you're looking at the usage dashboard for a different account.

[mattyj-stack]

Yes, two work accounts and a personal account. When one account was out, I would use another.

In this instance, all three accounts showed 100% code review remaining.

It's like something bugged out, and code review stopped working entirely.

[mattyj-stack]

After 3 days, I can confirm that I am still getting the notification of no code review remaining, despite all three of my accounts showing 100% available.

[dhabibi]

I have only one account and I get the same issue. My dashboard says 100% when I definitely have been using it for the last couple of hours.

[etraut-openai]

There are two separate utilizations: one for code generation and a second for code review. Are you sure you're looking at the right utilization display in the dashboard?

[dhabibi]

Yeah. Either the dashboard is wrong/unclear/incomplete or the GitHub bot is wrong.

I saw someone else say they fixed it by unlinking and relinking the connector, but that didn't work for me either.

[etraut-openai]

OK, thanks for the screen shots. To confirm, when you said you "have been using it for the last couple of hours", you were talking about code reviews? Or code generation?

We can look into this further, but we'll need your user ID. On https://chatgpt.com/codex, click on your profile icon in the top right, and then click on your email address. This will copy your user id onto your clipboard. It should look something like user-. Please post that below.

[helpimfalling]

I'm having the same issue and have been having it for a few months now... any updates on a fix?

[helpimfalling]

Can you provide your user ID?

user-fjdjnzV0d921CtUdlAhYLuxt

[willwang-openai]

@helpimfalling It seems you have both a personal plan and your account is part of a Business workspace. You must have your github account connected to both, and your Business workspace account is out of limits. Try switching to the workspace account, going to https://chatgpt.com/codex/settings/connectors, and disconnecting your github from that account. When a github is connected to multiple accounts (or accounts in workspaces, which are see as separate accounts), the most recently connected one is usually used.

[helpimfalling]

@helpimfalling It seems you have both a personal plan and your account is part of a Business workspace. You must have your github account connected to both, and your Business workspace account is out of limits. Try switching to the workspace account, going to https://chatgpt.com/codex/settings/connectors, and disconnecting your github from that account. When a github is connected to multiple accounts (or accounts in workspaces, which are see as separate accounts), the most recently connected one is usually used.

@willwang-openai the workspace is deactivated and when I try to pay to activate it just to deactivate the connector, i get an error telling me to contact support... is there no other way to fix this? i've tried to contact support about this code review issue in the past and was kinda just given the ringer.

[helpimfalling]

@helpimfalling It seems you have both a personal plan and your account is part of a Business workspace. You must have your github account connected to both, and your Business workspace account is out of limits. Try switching to the workspace account, going to https://chatgpt.com/codex/settings/connectors, and disconnecting your github from that account. When a github is connected to multiple accounts (or accounts in workspaces, which are see as separate accounts), the most recently connected one is usually used.

Hi @willwang-openai, is there any update on alternatives on your end? Just tried to do it again and got the same error i described above. Please let me know if there is another support channel I should reach out to (I've already tried the normal support channel as well previously).

[helpimfalling]

@etraut-openai is there any update to this on your end? still unable to use it at correct limits. Please let me know if there is another support channel you can elevate me to. Thanks!

[mwielondek]

I'm having the same issue. I don't believe I'm part of a business workspace (unsure how to check..?). Usage dashboard shows 90% remaining yet the bot has been claiming I've reached the limit for days now. My UID is user-688lKdQqrt5DsC8vLq18fwR7. I'd much appreciate you taking a look, or pointing me to an appropriate support channel. Thank you in advance! @willwang-openai @etraut-openai

[helpimfalling]

good lunk with getting this fixed mate, i'm trying to work with their regular support about it and have tried to dm codex leadership on twitter and still nothing. email support says they refuse to even look at this thread for more context on the actual issue so i think we're just sol

[mattyj-stack]

I wanted to add a follow-up. I have three accounts in total, two personal and one business.

I have diagnosed that regardless of what account I use for codex tasks, code review is only done by the first personal account that was connected to my GitHub.

And all three of my accounts are connected to a GitHub account.

[Ayoola]

how to extend the usage limit on a business account?

[etraut-openai]

The administrator of your account can purchase additional credits, and these can be used by any member of the team.

[helpimfalling]

@etraut-openai why are you dodging the rest of the mentions on this issue? This is a real problem.

[DanielLemoine]

Pro shows 100% usage remaining, but I’m stuck on “Code review usage limits reached” + can’t leave a deactivated Business workspace (sole owner)

I’m running into what looks like a stuck Code Review limit that doesn’t match what my Pro usage dashboard shows. I also suspect it may be related to a deactivated ChatGPT Business workspace that I can’t exit.

---

What’s happening

• I have ChatGPT Pro
• My Pro dashboard shows 100% usage remaining
• After a short time I get “Code review usage limits reached” and code review becomes unusable
• This has been stuck for multiple days — it doesn’t clear on its own

---

What I’ve already tried

Support suggested:

• Sign out / sign back in
• Clear cache / try a different browser
• Wait and retry

I’ve already done all of that. No change.

---

Business workspace complication

I previously created a ChatGPT Business workspace (less than a day old) and it’s now deactivated. I was the only user / sole owner.

Current state:

• The workspace shows as locked/greyed out in the UI
• I cannot leave it because I’m the last owner (Support confirmed this)
• Support also gave conflicting instructions like “click … and leave workspace,” but that option fails / isn’t available in this state

So I’m effectively stuck attached to a deactivated Business workspace that I can’t manage, transfer, or exit.

---

Why I think these are connected

There are forum reports suggesting Code Review access/limits can be affected by workspace state or an invisible limiter separate from the visible Pro usage indicator.

If Pro shows 100% remaining, but Code Review is blocked by some other limit, that limit needs to be:

1. Visible (so users understand what’s happening), and/or
2. Fixed so Pro usage matches actual access

---

What I need / questions

1. Is “Code review usage limits reached” tied to my personal Pro account, or could it be caused by the deactivated Business workspace state?
2. What is the official fix when you’re the sole owner of a deactivated Business workspace and cannot leave?
   • Can Support delete the workspace, remove me from it, or transfer ownership internally?
3. If escalation is required: what exact information do you need from me to route this to someone who can actually remove the workspace or fix the stuck limit?

---

What I’m NOT willing to do

I’m not paying to reactivate the Business workspace just to:

• Create a dummy account
• Transfer ownership
• Leave the workspace
• Then request a refund

…when this seems like something higher-tier Support should be able to resolve directly.

---

Support case number: 06172894

If anyone has a known resolution (or OpenAI staff can confirm the correct escalation path), I’d appreciate it.
@etraut-openai

[VicZhang6]

it works for me #8503 (comment)

[VicZhang6]

How to fix it: Remove the existing GitHub binding from PR Reviewer Codex to allow switching to another ChatGPT account.

https://x.com/RealVicHere/status/2060243225273930215?s=20

[AlexVPopov]

Hey @DanielLemoine, I'm in the EXACT same situation - used to have a business workspace, which I deactivated and now I can't get Codex to use the review usage limits from my personal pro account. I did this:

• manually disconnected GitHub in Codex settings on the web;
• removed the ChatGPT Codex Connector from the Authorized GitHub Apps on my GitHub account;
• removed the connector from the Installed apps of my organization;

Then reconnected GitHub, providing access, but still no luck - it won't do PR reviews.

Any luck fixing this? @etraut-openai any ideas how to troubleshoot this?

[hagelien]

Same here

[haerrel]

same here

[benjaminsampica]

same here

[Lyddon7522]

Same here

[m0n0x41d]

Same here. I have changed ChatGPT accounts, reconnected everything with my GitHub, and am still getting this "limits bump" error message. I am paying 200 bucks, by the way, and Codex review is completely not working for me. This is really frustrating.

[Kujo016]

i dont have a business account and this is happening to me

[hazmyr]

I have the same issue, disconnected and reconnected, I have the PRO subscription, I did have a business account which is no longer active.

[AlexKel]

The same issue. Tried revoking and disconnecting & then re-connecting everything. Still says I've reached the limit even though everything is at 100%. I also have a deactivated business account (currently on Pro). Been like this for a while.

Hopefully, more people complaining will help prioritise this as a fix from the Codex team 😄

[pcasad]

Same issue here, tried revoking, disconnecting, re-connecting etc.

My limits are above 90% and no code-review can be started with the same message "You have reached your Codex usage limits for code reviews. You can see your limits in the Codex usage dashboard."

This is actually crazy considering the price of the subscription that all of these issues can't be solved or even adressed properly.

Please advise @codex-maintainers

[aaly00]

Same problem for me

[rmolines]

same here

[KatTate]

Confirmed this exact failure mode today with a personal Pro account plus a separate ChatGPT Business workspace connected to the same GitHub identity.

Symptoms:

• Pro showed substantial 5-hour and weekly usage remaining.
• GitHub immediately returned: You have reached your Codex usage limits for code reviews.
• Pro Code Review analytics showed zero reviewed PRs even though Codex had reviewed several PR commits that day.
• The Business workspace displayed: A workspace member hit a limit.

Disconnecting and reconnecting GitHub under Pro alone did not fix it while the Business connection still existed. The working sequence was:

1. Open the Business account separately in an Incognito window.
2. Disable auto-review in Business.
3. Disconnect GitHub from Business.
4. Keep or reconnect GitHub under Pro.
5. Trigger a fresh @codex review.

After removing the Business connection, the fresh review request received the eyes reaction and began processing instead of immediately returning the limit error.

The product should expose which account or workspace and usage pool a GitHub review will use, and fail closed rather than silently selecting an exhausted workspace. This is especially important for small businesses where most users need standard Business seats but a few power users also need Pro-level capacity.

[AlexVPopov]

Hey @KatTate, so in the end - do you have Codex reviews working? For me, they are still not working, despite reactivating the business workspace and leaving it.

#8503 (reply in thread)

[aaly00]

Since the GitHub business account was deactivated I wasn't able to sign into it. I was able to solve the problem by leaving the deactivated business organization.

[benjaminsampica]

Same. I cannot even unlink my business account as clicking 'Leave Workspace' just spins forever. Seems like the only option is to re-subscribe to the business account which isn't happening.

[AlexVPopov]

Don't do it! The reason you can't leave the workspace is because you are probably the last owner of that workspace.

However, even leaving the workspace didn't help me. I reactivated the workspace, added a new owner and left the workspace with my personal account. Then I uninstalled the Codex connector from everywhere - my personal account and the organization. Then reconnected, but at the end of the reconnection I get OAuth state invalid or not found.

Nevertheless, this short-lived flash error is the only indication, that anything is wrong, going to https://chatgpt.com/codex/cloud/settings/connectors shows the connector as connected.

Now, when I trigger a review, I get:

To use Codex here, create a Codex account and connect to github.