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Codex showing "You’re out of Codex messages" and "Get plus" when i have a plus accont #12708
Description
What version of the Codex App are you using (From “About Codex” dialog)?
26.224.1209 (697)
What subscription do you have?
Plus
What platform is your computer?
Darwin 24.6.0 arm64 arm
What issue are you seeing?
Codex showing that i am out of messages but checking via the web shows i'm not at limits
I'm also seeing "Get plus" in the codex app
What steps can reproduce the bug?
Steps i've tried to resolve:
Log out of codex and back in
Close codex and reopen
Delete the auth.json
Delete config file
What is the expected behavior?
Account should be recognised as Plus account in codex
Additional information
No response
Activity
etraut-openai commentedon Feb 24, 2026
Hmm, very strange. From your description, it sounds like there may be two different accounts involved.
After restarting the app, please use the
/feedbackcommand in a new thread. That will upload your logs so we can look at them. Post the thread ID here.A few additional things to verify:
neil-gilbert commentedon Feb 24, 2026
Ahhhhh Chrome saved account was different to the one i used for my pro account - doh! Used the correct account and it works
ivanyv commentedon Apr 15, 2026
I'm seeing the same issue, submitted feedback with thread id
019d91de-ac65-7003-bccc-37f84692c376- using same account in chrome and in codex.Edit: After an hour or so it started working.
ranran2121 commentedon May 19, 2026
Hi, same here. Apparently new credits were bought but I still have the block up to the 25 may (!). In ChatGPT web and ChatGPT app I do not see any usage-limit warning. The issue appears only in Codex. I have already logged out and in again (with my company account) using the same method (google) in the Codex app. Submitted feedback with thread id no-active-thread-019e3ef0-3e04-7721-817b-e0ffef248dcf.
geecko86 commentedon May 20, 2026
Codex works perfectly for me, the menu within the VSCode extension shows me I have 99% of usage left. Same in the Codex CLI. I only use 1 account.
.. And still I'm seeing this huge div in my Codex extension that tells me I'm out of Codex messages.
brnorris03 commentedon May 21, 2026
Business account user (currently version
26.5513.21555 but has been like this for weeks). I am unable to get rid of this, it's super annoying. Things work fine otherwise.
Akash0463 commentedon May 24, 2026
Getting this on my screen as well, though everything is working fine, looks like a bug
FunksMaName commentedon Jun 9, 2026
Could this please be prioritised for a fix?
I have had this message persistently displayed in the Codex app for the past week. I initially assumed it would disappear once the weekly usage cycle reset, but it has now renewed for another week and the message is still present.
Even if the message were accurate and I had genuinely run out of Codex tokens, why was this banner designed without any ability to dismiss it? There are still other parts of the app that remain usable even when Codex usage is limited, so forcing a persistent, non-dismissible message into the UI creates a poor experience.
As it stands, this feels like a dark UX pattern: a permanent “upgrade” prompt that cannot be cleared, despite the user having an active Plus subscription and despite the app still offering functionality outside the exhausted quota. It would be much better if the message were either fixed, made dismissible, or scoped only to the areas of the app where the limitation actually applies.
More broadly, I’d strongly encourage the product team to avoid pushing these kinds of non-dismissible prompts onto engineering teams. They undermine trust in the product and make legitimate usage-limit messaging feel like advertising rather than useful state feedback.
Echoshard commentedon Jun 18, 2026
The bug is still happening with ChatGPT for Business. Especially when setting limits. We have a full amount and this popup will not go away for the whole team.
Akash0463 commentedon Jun 18, 2026
Looks like its a major bug and Codex itself is failing to fix it😂
jamesedmonston commentedon Jul 2, 2026
I'm experiencing this too. It started happening when I migrated my account to a workspace account.
AGou-ops commentedon Sep 11, 2026
same here, how to ignore this?