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Weekly Pro Sub Gone in a Day! #14092

Closed as duplicate
Closed as duplicate

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@TheCrypDough

Thanks for reporting the problem. I thought we had fixed this problem and put it to bed, but it sounds like there's still some issue. Apologies. We'll try to get to the bottom of it quickly.

To help us out, could I get user IDs from a few of you who are seeing this? That will help us accelerate our investigation. To get your user ID, go to https://chatgpt.com/codex, click on icon in the upper right corner to display the profile menu, then click on the top menu item. This will copy your user ID to the clipboard. It should look like "user-". Post that below so we can directly look up your account.

Originally posted by @etraut-openai in #13568

MY USER ID: user-ZzNurVs6tWpaPXTBvTvX4YLM

I need something done about this!

Activity

  1. added
    bugSomething isn't working
    codex-webIssues related to Codex Web
    authIssues related to authentication and accounts
    on Mar 9, 2026
  2. github-actions commented on Mar 9, 2026

    @github-actions
    Contributor
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    authIssues related to authentication and accountsbugSomething isn't workingcodex-webIssues related to Codex Web

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