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Payment bug #18141

Closed as not planned
Closed as not planned

Description

@baohappy02

What version of the Codex App are you using (From “About Codex” dialog)?

26.409.20454

What subscription do you have?

Pro

What platform is your computer?

Darwin 25.4.0 arm64 arm

What issue are you seeing?

I already make the payment for pro plan, got the usage show on the web, but in the codex cli, its said I have 0, need to upgrade to plus or pro. Need it fixed asap or refund pls, I need it right now, not later, thank you, if you not bot.

Image Image

What steps can reproduce the bug?

Bought the pro plan then use it, and you can not

What is the expected behavior?

Have usage

Additional information

No response

Activity

  1. added
    appIssues related to the Codex desktop app
    on Apr 16, 2026
  2. added
    bugSomething isn't working
    CLIIssues related to the Codex CLI
    authIssues related to authentication and accounts
    on Apr 16, 2026
  3. baohappy02 commented on Apr 16, 2026

    @baohappy02
    Author

    No, the bug still there, when I prompt, it block me and request me to upgrade

    Image
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