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Codex App reconnect loop and stream disconnected before completion on 26.422.30944 #19440

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Description

@GGBondBlueWhale

What version of the Codex App are you using (From “About Codex” dialog)?

26.422.30944 (2080)

What subscription do you have?

Pro

What platform is your computer?

macOS Codex desktop app. Exact Darwin/architecture version not captured from the UI screenshot.

What issue are you seeing?

Codex App suddenly became unusable during an ongoing local task.

Observed behavior:

  • The agent had already started working and was around 40% through a local task.
  • The UI repeatedly entered the reconnect loop: Reconnecting... 1/5 → 2/5 → 3/5 → 4/5 → 5/5, then started another reconnect cycle.
  • After the reconnect attempts, it failed with stream disconnected before completion.
  • The failure happened while using model 5.5 Extra High, with Full access, Work locally, and 2 background agents shown in the UI.
  • The task did not recover automatically after the reconnect attempts.

Exact error text shown:

stream disconnected before completion: An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID af10dbea-c206-4d5f-b473-d207f49ce324 in your message.

stream disconnected before completion: An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID 20705f0a-45be-4997-9804-9189d3210a8e in your message.

What steps can reproduce the bug?

  1. Open Codex App on macOS.
  2. Use Codex App 26.422.30944 (2080).
  3. Start an extended local agent task using 5.5 Extra High.
  4. Let the task run for a few minutes with background agents enabled.
  5. Observe repeated reconnect attempts and eventual stream disconnected before completion failure.

What is the expected behavior?

Codex should keep the stream alive and continue the task, or recover cleanly after a transient disconnect without making the current task unusable.

Additional information

This happened suddenly during normal use. The UI screenshot shows the About Codex dialog with version 26.422.30944 (2080) and the main task view showing repeated reconnect attempts followed by the two request IDs above.

Image

Activity

  1. added
    bugSomething isn't working
    appIssues related to the Codex desktop app
    connectivityIssues involving networking or endpoint connectivity problems (disconnections)
    on Apr 24, 2026
  2. removed
    appIssues related to the Codex desktop app
    on Apr 24, 2026
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