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Codex Team Account Login Error #1998
Description
What version of Codex is running?
codex-cli 0.19.0
Which model were you using?
No response
What platform is your computer?
No response
What steps can reproduce the bug?
When attempting to log in to the Chat GPT Team account using the company domain Google account, it does not log in as shown in the photo above.
What is the expected behavior?
Login is successful, so you can use Codex.
What do you see instead?
No response
Additional information
No response
Activity
RodriMora commentedon Aug 8, 2025
Same thing happening for me:
ilrein commentedon Aug 8, 2025
Ditto for me:
Route Error (400 ): {
"error": {
"message": "No eligible ChatGPT workspaces found.",
"type": "invalid_request_error",
"param": null,
"code": "chatgpt_account_missing"
}
}
On a team plan
jslitzkerttcu commentedon Aug 8, 2025
I'm also seeing the 400 Route Error on a Team plan. Identical to ilrein's error above.
paramaggarwal commentedon Aug 8, 2025
Same here
pakrym-oai commentedon Aug 8, 2025
We are aware and actively working on resolving issues with team login, I apologize for the inconvenience.
pakrym-oai commentedon Aug 8, 2025
Can you try again please and let me know?
KaisAhmad commentedon Aug 8, 2025
@pakrym-oai Just tested it and still got the same issue
pakrym-oai commentedon Aug 8, 2025
@KaisAhmad do you have a team or enterprise/business account?
If you'd like feel free to email me your account login to pakrym@openai.com
KaisAhmad commentedon Aug 8, 2025
I'm using a teams account.
I'm not comfortable sharing my credentials, especially via email
pakrym-oai commentedon Aug 8, 2025
Just to clarify, I don't need the password just the email but it's completely understandable and up to you. I'll keep digging.
KaisAhmad commentedon Aug 8, 2025
Ah my bad. Sending an email now!
Pimzino commentedon Aug 11, 2025
Any further updates on this one? Still the same issue with team workspace account.
AieatAssam commentedon Aug 11, 2025
Hi.
I am getting the same error with ChatGPT Enteprise account. Is there admin setting that needs enabling for Codex CLi to be available? Convenience of not having to issue multiple developers separate API access over letting them use existing ChatGPT access is something I would very much love to have.
pakrym-oai commentedon Aug 11, 2025
Still working on it, I apologize for the delay.
@AieatAssam, Codex CLI is not available for ChatGPT Enteprise yet.
richardgetz commentedon Aug 14, 2025
Any update for non-Enterprise teams accounts?
Geroo75 commentedon Aug 28, 2025
Same error for ChatGPT Edu account whereas, in the documentation, it is explicitely mentioned it is available
dnson commentedon Aug 28, 2025
@Geroo75 @richardgetz @Pimzino
On the login page, type your company email in the Email address box and click Continue. That will redirect you to our SSO (Okta/Azure AD). Don’t click Continue with Google (or Apple/Microsoft/phone).
pakrym-oai commentedon Sep 5, 2025
Codex is now supported for Enterprise accounts!