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Personal Account (institutional email log in bug) #2512
Description
What version of Codex is running?
0.22.0
Which model were you using?
none
What platform is your computer?
windows
What steps can reproduce the bug?
I can't log in via codex cli aut link.
I have a personal Pro plan linked to my institutional email address, but this is not a Teams or institutional account.
So I do not get the option to pick the personal account.
What is the expected behavior?
I should be able to log in and use my pro plan
What do you see instead?
It takes me to my institutional login page. When I log in there, it breaks because that is the wrong account.
Additional information
No response
Activity
horaciochacon commentedon Aug 29, 2025
Same issue here. I have a personal ChatGPT Pro account that uses my university email (@uw.edu), but it’s not part of any Enterprise/Edu/Team org. I can sign in to chatgpt.com and platform.openai.com without problems. However, when I run codex login, the OAuth flow (“Sign in with ChatGPT”) always forces an SSO redirect to my university IdP and then fails with:
“You are not authorized to access the application: ChatGPT Edu.”
There’s no option to pick my personal account.
Expected: Authenticate with my personal ChatGPT account and use Pro with Codex CLI.
Actual: Hard redirect to institutional SSO based on the email domain; login fails.
Tried: Clearing ~/.codex/auth.json, different browsers/incognito, resetting the CLI. API-key mode works, but it doesn’t attach Pro benefits. Any guidance or a way to bypass SSO for this flow would be appreciated.
adarakchian commentedon Sep 3, 2025
Same issue - personal Pro account is redirected to the org IdP.
BabaYara commentedon Sep 3, 2025
If anyone has a temp work around please share.
snoyiatk commentedon Sep 22, 2025
Same issue.
We have 2 workspace with same domain @work.com, 1 enterprise workspace with SSO and 1 business workspace (not SSO).
Now I can not login to codex with my business workspace for ANY account of @work.com
All @work.com login being redirected to SSO page, which is NOT what we want.
This only happen for codex. ChatGPT web login works just fine.
MotorBottle commentedon Sep 28, 2025
Tested today and fixed. Could close, finally.
bashar94 commentedon Oct 1, 2025
I have added a way to maintain multiple accounts without logging out and logging in again and again. You can have a look at here #4457
etraut-openai commentedon Oct 28, 2025
I think this has been fixed in more recent versions of codex. @BabaYara, does this work for you now?
BabaYara commentedon Oct 29, 2025
It works fine for me now.
etraut-openai commentedon Oct 29, 2025
Thanks for confirming!