Skip to content

codex Windows app startup crash. #25494

Open

Description

@331019943

What version of the Codex App are you using (From “About Codex” dialog)?

26.527.3686.0

What subscription do you have?

pus

What platform is your computer?

windows 11

What issue are you seeing?

no matter with reinstall, clean up cache. when start it create a new dmp. I use chatgpt website to anaylize the dumpfile it hints. Codex Windows App crashes immediately on startup.

Version:
OpenAI.Codex_26.527.3686.0_x64

OS:
Windows 10.0.22631.6199

Crash:
ExceptionCode: 0xc0000005
ExceptionAddress: chrome.dll + 0x496963b
Faulting module: chrome.dll
Access address: 0x1f0

Crashpad dump is generated under:
%LOCALAPPDATA%\Packages\OpenAI.Codex_2p2nqsd0c76g0\LocalCache\Roaming\Codex\web\Codex\Crashpad\reports

What steps can reproduce the bug?

every time click to start the App. it just create a new dmp file.

What is the expected behavior?

No response

Additional information

No response

Activity

  1. added
    appIssues related to the Codex desktop app
    on Jun 1, 2026
  2. added
    bugSomething isn't working
    windows-osIssues related to Codex on Windows systems
    on Jun 1, 2026
  3. github-actions commented on Jun 1, 2026

    @github-actions
    Contributor

    Potential duplicates detected. Please review them and close your issue if it is a duplicate.

    Powered by Codex Action

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Labels

    appIssues related to the Codex desktop appbugSomething isn't workingwindows-osIssues related to Codex on Windows systems

    Type

    No type

    Projects

    No projects

      Milestone

      No milestone

      Relationships

      None yet

      Development

      No branches or pull requests

      Issue actions