Skip to content

New Pro sub purchased but doesn't seem to apply #26526

Open

Description

@tjacquesson

What version of the Codex App are you using (From “About Codex” dialog)?

26.602.30954

What subscription do you have?

Pro

What platform is your computer?

Darwin 25.3.0 arm64 arm

What issue are you seeing?

Purchased a Pro subscription a few minutes ago but doesn't seem to propagate like it should.

Codex says I have 100% of my usage left in the params. And yet I get "you've hit your usage limit" messages.

Despite having only asked ONE SINGLE thing since subscribing which is to take 2 or 3 screenshots of my webapp.

What steps can reproduce the bug?

Feedback ID: 019e960d-078d-7d00-a29a-512c07c9c400

What is the expected behavior?

No response

Additional information

Image Image

Activity

  1. added
    appIssues related to the Codex desktop app
    on Jun 5, 2026
  2. added
    bugSomething isn't working
    rate-limitsIssues related to rate limits, quotas, and token usage reporting
    authIssues related to authentication and accounts
    on Jun 5, 2026
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Labels

    appIssues related to the Codex desktop appauthIssues related to authentication and accountsbugSomething isn't workingrate-limitsIssues related to rate limits, quotas, and token usage reporting

    Type

    No type

    Projects

    No projects

      Milestone

      No milestone

      Relationships

      None yet

      Development

      No branches or pull requests

      Issue actions