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Selected model is at capacity. Please try a different model. #28507

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Description

@zhangwenzheng0451

What version of the Codex App are you using (From “About Codex” dialog)?

26.609.71450

What subscription do you have?

Pro 5x

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

I am writing to report a persistent issue with the Codex GPT-5.5 model. Over the past hour, I have received the error message 'Selected model is at capacity. Please try a different model' multiple times.

These interruptions have been frequent enough to prevent me from completing even a short development sprint. Given that I have been using the service for less than an hour, the current rate of service disruption is making it impossible to maintain a productive workflow. Please investigate whether there are capacity constraints affecting my account or the model endpoint specifically.

What steps can reproduce the bug?

Uploaded performance trace: 019ea6e8-ebaa-7c73-b0a1-29e8f682b8bb

What is the expected behavior?

No response

Additional information

No response

Activity

  1. added
    bugSomething isn't working
    rate-limitsIssues related to rate limits, quotas, and token usage reporting
    on Jun 16, 2026
  2. github-actions commented on Jun 16, 2026

    @github-actions
    Contributor
  3. piquark6046 commented on Jun 16, 2026

    @piquark6046

    Same here: 019ecf29-4e66-7560-9d34-119832dbecea
    ChatGPT 5.5 extra high. ChatGPT Pro 20x plan. @openai/codex cli client on Dev Containers (Fedora Sliverblue 44).

  4. Evopower commented on Jun 16, 2026

    @Evopower

    me too: ChatGPT 5.5 extra high. ChatGPT Pro 20x plan.

  5. piquark6046 commented on Jun 16, 2026

    @piquark6046
  6. 2689508458 commented on Jun 16, 2026

    @2689508458

    me too: ChatGPT 5.5 extra high Selected model is at capacity. Please try a different model.. me ChatGPT Pro 20x plan.

  7. ENJOYMOON commented on Jun 16, 2026

    @ENJOYMOON

    me too: ChatGPT 5.5 extra high Selected model is at capacity. Please try a different model.. me ChatGPT Pro 5x plan.

  8. zimodai commented on Jun 16, 2026

    @zimodai

    Adding another data point with explicit quota/account details.

    Environment:

    • Codex Desktop App: 26.609.71450
    • macOS: 26.5.1
    • Subscription: ChatGPT Pro 20x
    • Observed date: 2026-06-16

    Models affected:

    • GPT-5.5 High
    • GPT-5.5 Extra High / XHigh

    Error shown repeatedly:

    Selected model is at capacity. Please try a different model.

    Important detail: my account still shows plenty of remaining usage in both the 5-hour allowance and the weekly allowance. This does not look like normal quota exhaustion from the user side, but the error is shown repeatedly anyway. It affects both GPT-5.5 High and GPT-5.5 XHigh.

    Expected behavior:

    • If this is regional/model-serving capacity rather than account quota exhaustion, the UI/error message should make that distinction clear.
    • If a Pro 20x user still has substantial 5-hour and weekly allowance remaining, Codex should either serve the selected GPT-5.5 model, retry with backoff, or provide a clearer availability/region/capacity explanation.
    • The current message makes it look like switching models is the only remedy, but both 5.5 High and 5.5 XHigh can fail with the same error.

    I do not have an in-product /feedback ID from this reporting path, but this is reproducible repeatedly today on the account described above.

  9. CanRau commented on Jun 16, 2026

    @CanRau

    As already mentioned they're working on it

    https://status.openai.com/incidents/01KV7ZT644J4V94GSXMFPY2ANR

  10. zimodai commented on Jun 16, 2026

    @zimodai
  11. nos1609 commented on Jun 16, 2026

    @nos1609

    same for me throughout the whole day
    019ecad6-cb71-70b1-a2c1-d42c05fe915f

  12. Ronkiro commented on Jun 16, 2026

    @Ronkiro

    still having this problem, despite being marked as resolved on status webpage

  13. ChromaticClouds commented on Jun 29, 2026

    @ChromaticClouds

    I’m seeing the same issue on Codex Desktop.

    Environment:

    • OS: Windows
    • Codex Desktop app version: 26.623.61825
    • Subscription: ChatGPT Plus
    • Model: GPT-5.5
    • Time of occurrence: around 6:00 PM KST
    • Remaining usage:
      • 5-hour limit: 87% remaining
      • 1-week limit: 81% remaining

    Error banner:

    Selected model is at capacity. Please try a different model.

    Conversation error:

    stream disconnected before completion: An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID 510f4cac-b03c-403f-8598-8a2064c5a115 in your message.

    Request ID:

    510f4cac-b03c-403f-8598-8a2064c5a115

    This happened despite having remaining usage quota, so it was unclear whether the failure was due to temporary GPT-5.5 capacity, quota handling, or a Codex Desktop streaming issue.

  14. 32 remaining items

  15. Yu03-6 commented on Sep 8, 2026

    @Yu03-6

    Imagelol3

  16. nwsynx commented on Sep 8, 2026

    @nwsynx

    same sol 5.6

  17. yangchaoNJ commented on Sep 8, 2026

    @yangchaoNJ

    +1 Pro 20x
    Same for me on gpt 5.6 and gpt 5.5.

  18. nickel1991 commented on Sep 8, 2026

    @nickel1991

    +1 Pro 20x Same for me on gpt 5.6 and gpt 5.5.

    😂

  19. LHBL2003 commented on Sep 9, 2026

    @LHBL2003

    DITO – the same issue on an UGREEN SMB share.

    CODEX
    You don’t need to change anything on the UGREEN NAS, and please don’t relax any permissions for me either.
    The share is already set up as a writable workspace. The issue lies with my intended patching tool: it freezes when writing via UNC/SMB, even though reading the same files works fine. Adding an extra NAS user, Docker permissions or changing the SMB settings would not effectively resolve this behaviour.
    I’ve just tried again via \MyNASdocker-ssd\…; the write operation gets stuck there too. No files were modified.
    To tidy up the code, I can therefore either provide you with the finalised content to insert, or we can leave the working configuration as it is. Functionally, it’s already correct; the tidying up only concerns comments and unnecessarily broad CSP rules.

  20. LeonYew-Ley commented on Sep 10, 2026

    @LeonYew-Ley
    Image

    Same Issue

  21. HeyErfan commented on Sep 10, 2026

    @HeyErfan

    Imagelol3

    fixed? how?

  22. HeyErfan commented on Sep 10, 2026

    @HeyErfan
    Image
  23. sulss520 commented on Sep 15, 2026

    @sulss520
    Image

    It's almost unusable. When is it expected to be fixed? Both ChatGPT and Codex have such a problem.

  24. faithk7 commented on Sep 16, 2026

    @faithk7

    Getting this error now constantly:

    Selected model is at capacity. Please try a different model.

    Image
  25. lixiang4543 commented on Sep 17, 2026

    @lixiang4543

    Upgraded to the latest version,The codex is not functioning.

    Image
  26. aaiyer commented on Sep 17, 2026

    @aaiyer

    All of you are shadow banned

  27. williamxhero commented on Sep 23, 2026

    @williamxhero

    it means you are not welcomed,please switch to claude

  28. evokelektrique commented on Oct 12, 2026

    @evokelektrique

    Just switch to Claude

  29. Evopower commented on Oct 12, 2026

    @Evopower
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