Skip to content

Codex in-app browser and Chrome extension wait ~30s on ab.chatgpt.com timeouts before normal navigation succeeds #29385

Closed

Description

@xc1427

What issue are you seeing?

The Codex in-app browser can open normal websites in my restricted-network environment, but browser operations repeatedly stall when ambient Statsig requests to ab.chatgpt.com are blocked or otherwise unreachable.

At least from my perspective, this is common in restricted client workspaces, including SME environments encountered by FDEs and centrally controlled enterprise networks.

For example, opening https://react.dev with the Codex in-app browser eventually succeeded:

{
  "url": "https://react.dev/",
  "title": "React",
  "ms": 30354
}

During that operation, the browser stack logged two 10s failures:

ERROR [Statsig] POST https://ab.chatgpt.com/v1/initialize?... Timeout of 10000ms expired.
ERROR [Statsig] POST https://ab.chatgpt.com/v1/rgstr?... Timeout of 10000ms expired.

So this is no longer a hard blocker, but it still adds noticeable delay to ordinary in-app browser work.

I also reproduced the same timeout pattern through the Codex Chrome extension path: opening https://react.dev succeeded, but tab.goto() took about 32s and logged the same two ab.chatgpt.com Statsig timeouts.

What steps can reproduce the bug?

  1. Use Codex App in an environment where direct access to ab.chatgpt.com is blocked—for example, by enterprise-managed endpoint security or DLP software—and the endpoint is reachable only through a locally running HTTP(S) proxy.
  2. Use the Codex in-app browser or the Codex Chrome extension.
  3. Navigate to a normal external page, for example https://react.dev.
  4. Observe that the page eventually loads, but the browser-control operation takes around 30s before it completes.

When reproduced through Codex's browser-plugin runtime, the tool output shows the delay corresponds to ab.chatgpt.com Statsig timeout failures.

What is the expected behavior?

Ambient browser-stack requests such as Statsig initialization/event logging should not delay normal in-app browser or Chrome extension operations when the target page itself is reachable.

Possible fixes could be:

  • make the related fetch path respect configured proxy settings, or
  • make those ambient requests non-blocking / timeout-isolated from user-requested browser actions.

Additional information

This looks like the residual form of #23504: the browser stack is no longer fully blocked, but ab.chatgpt.com failures still add delay. It may also share the root cause of #22623, where the Node helper fetch path does not honor proxy settings.

Still reproducible in:

  • ChatGPT App: 26.707.31428 (5059)
  • Browser plugin: 26.707.31428
  • Platform: macOS

Activity

  1. added
    bugSomething isn't working
    appIssues related to the Codex desktop app
    connectivityIssues involving networking or endpoint connectivity problems (disconnections)
    on Jun 22, 2026
  2. github-actions commented on Jun 22, 2026

    @github-actions
    Contributor

    Potential duplicates detected. Please review them and close your issue if it is a duplicate.

    Powered by Codex Action

  3. changed the title [-]Browser Use waits ~30s on `ab.chatgpt.com` timeouts before normal navigation succeeds[/-] [+]Codex in-app browser waits ~30s on `ab.chatgpt.com` timeouts before normal navigation succeeds[/+] on Jun 22, 2026
  4. changed the title [-]Codex in-app browser waits ~30s on `ab.chatgpt.com` timeouts before normal navigation succeeds[/-] [+]Codex in-app browser and Chrome extension wait ~30s on `ab.chatgpt.com` timeouts before normal navigation succeeds[/+] on Jun 22, 2026
  5. xc1427 commented on Jun 24, 2026

    @xc1427
    Author

    Potential duplicates detected. Please review them and close your issue if it is a duplicate.

    I'm sorry, but this issue doesn't look like a duplication after a careful review.

  6. xc1427 commented on Jul 14, 2026

    @xc1427
    Author

    I'll close the issue temporally as I may find a workaround. But still wish a first class official support.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Labels

    appIssues related to the Codex desktop appbrowserbugSomething isn't workingconnectivityIssues involving networking or endpoint connectivity problems (disconnections)performance

    Type

    No type

    Projects

    No projects

      Milestone

      No milestone

      Relationships

      None yet

      Development

      No branches or pull requests

      Issue actions