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My usage quota is decreasing for no reason #29661
Description
What version of the Codex App are you using (From “About Codex” dialog)?
26.616.71553 • 发布于 Jun 23, 2026
What subscription do you have?
pro
What platform is your computer?
macos
What issue are you seeing?
在使用过程中，我没有在运行的对话，但是额度在疯狂减少以至于我现在已经快归零来没法工作了，我订约是pro*5的，应该是够我使用的，但是不知道为什么在减少
What steps can reproduce the bug?
Feedback ID: 019ef549-56b5-74f3-83ec-11b511c8e438
What is the expected behavior?
给我吧额度重制一下
Additional information
No response
Activity
[-]我的使用额度在无故减少[/-][+]My usage quota is decreasing for no reason[/+]github-actions commentedon Jun 23, 2026
English translation:
What version of the Codex App are you using (From “About Codex” dialog)?
26.616.71553 • Released on Jun 23, 2026
What subscription do you have?
pro
What platform is your computer?
macos
What issue are you seeing?
While using it, I did not have any conversations running, but my quota was dropping rapidly, to the point that it is now almost zero and I can no longer work. My subscription is pro*5, which should be enough for my usage, but I do not know why it is decreasing.
What steps can reproduce the bug?
Feedback ID: 019ef549-56b5-74f3-83ec-11b511c8e438
What is the expected behavior?
Please reset my quota.
Additional information
No response
github-actions commentedon Jun 23, 2026
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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usamto commentedon Jun 23, 2026
My credits are also being raped for the lack of a better word - Two prompts this morning and I had to reset my usage. I did because I need to keep working, and then after resetting for the 2nd time in less than an hour, I put in one prompt and usage is gone again - tried openai support which is useless
m1337v commentedon Jun 23, 2026
Something is off. Since last week i had to reset usage 2x but never even hit 5h usage until today where i only moderately worked. The tasks didn't even take codex a long time. I never had that before
This is on a Pro 20x account
usamto commentedon Jun 23, 2026
Let us know if anyone in this thread manages to get answers from OpenAI please
faction-hash commentedon Jun 24, 2026
I think this might actually be a bug, because the context seems to get completely wiped out after just two messages. However, when I use the 5.4 Mini model, it lasts significantly longer—which makes me wonder if the behavior is intentionally engineered rather than a glitch.
To investigate further, I complained about this issue about a week ago and was given extra tokens, but those were also depleted quickly. I also tested it on a brand-new account and exhausted its entire credit limit, which was only 3 million tokens. In contrast, my older account has a total limit of 7.2 billion tokens. Given such a massive discrepancy between accounts, I strongly suspect this is a bug.
jiarong6212545-pixel commentedon Jun 24, 2026
官方也不出来解释一下，我觉得这个问题应该不是我的个例，应该有很多的人都遇到这个问题
m1337v commentedon Jun 24, 2026
This is just ridiculous now. 5.5xhigh on fast, on a Business Plan (equivalent to Plus).
After just one single prompt which was a simple bugfix, not even a new feature or anything the 5h quota got drained completely and weekly drained 18%. This for such a simple thing and was just a work of just ~4min.
Addendum:
I reverted the commit and gave the same exact prompt and codebase to Claude Opus 4.8 and used only 4%. Something definitely very wrong on your side. Usually it's Claude draining limits like crazy. This was on Claude Teams which should be equivalent to the Business plan.