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My Codex weekly reset appears not to have applied, or usage immediately returned to 100% with no active work.” #31450

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@omniassist

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.623.141536 • Released 7 Jul 2026

What subscription do you have?

Plus

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

Hi I hit a limit and I tried to use a reset but it didnt work.

Codex advised me to use a 2nd reset after a reboot but that didnt work either

I'm stuck and I need to complete this project asap, but I#m blocked until 14/07/2026

Please could you restore the 2 resets and trigger 1 from your end?

I've attached a link to a screenshot in the Additional information section, as advised by Codex.

019f39cc-3016-76d3-bfd1-bbcb74c7cd71

What steps can reproduce the bug?

Feedback ID: 019f39cc-3016-76d3-bfd1-bbcb74c7cd71

What is the expected behavior?

A reset should reset the limits back to zero usage for the 5 hour window and the weekly window.

Additional information

Image

Activity

  1. added
    appIssues related to the Codex desktop app
    on Jul 7, 2026
  2. added
    bugSomething isn't working
    rate-limitsIssues related to rate limits, quotas, and token usage reporting
    on Jul 7, 2026
  3. Mahkhmood9 commented on Jul 7, 2026

    @Mahkhmood9
  4. omniassist commented on Jul 10, 2026

    @omniassist
    Author

    Update / correction:

    I may have partially misread the usage UI. The panel says "Usage remaining", so 5h 97% and Weekly 100% probably meant I still had plenty of quota left, not that usage was exhausted. The VS Code status bar appears to show the opposite style of number, which may have added to my confusion.

    I have also found what may be the more likely cause of the stalled Codex turns/processes: Windows Defender repeatedly blocked/removed the Codex Computer Use helper as:

    Trojan:Win32/ClickFix.DE!MTB

    Affected file:
    C:\Users<user>\AppData\Local\OpenAI\Codex\runtimes\cua_node\1b23c930bdf84ed6\bin\node_modules@oai\sky\bin\windows\codex-computer-use.exe

    My local checks:

    • Authenticode status: NotSigned
    • SHA-256: F2B2F56FCD1699B0FA32DEC3214A56A1D36B937A2ECF58CC822AB4A904551E03
    • File size: 1,691,648 bytes

    This appears to match the existing Codex issue here:
    #31419

    So my revised view is that the quota/reset issue may have been a UI interpretation mistake, while the actual stalls may be related to Defender removing the bundled Codex Computer Use helper. I have not allowed the Defender threat and have not added broad exclusions.

  5. Mahkhmood9 commented on Jul 10, 2026

    @Mahkhmood9

    Update / correction:

    I may have partially misread the usage UI. The panel says "Usage remaining", so 5h 97% and Weekly 100% probably meant I still had plenty of quota left, not that usage was exhausted. The VS Code status bar appears to show the opposite style of number, which may have added to my confusion.

    I have also found what may be the more likely cause of the stalled Codex turns/processes: Windows Defender repeatedly blocked/removed the Codex Computer Use helper as:

    Trojan:Win32/ClickFix.DE!MTB

    Affected file: C:\Users\AppData\Local\OpenAI\Codex\runtimes\cua_node\1b23c930bdf84ed6\bin\node_modules@oai\sky\bin\windows\codex-computer-use.exe

    My local checks:

    • Authenticode status: NotSigned
    • SHA-256: F2B2F56FCD1699B0FA32DEC3214A56A1D36B937A2ECF58CC822AB4A904551E03
    • File size: 1,691,648 bytes

    This appears to match the existing Codex issue here: #31419

    So my revised view is that the quota/reset issue may have been a UI interpretation mistake, while the actual stalls may be related to Defender removing the bundled Codex Computer Use helper. I have not allowed the Defender threat and have not added broad exclusions.

    do you actively use the computer-use thing? I understand why you might be confused with the

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