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Bug: Weekly quota not reset in July 14 global reset (8M users milestone) #33344
Description
What issue are you seeing?
On July 14, 2026, Tibo announced a global usage limit reset for all Codex users to celebrate reaching 8 million active users:
https://x.com/thsottiaux/status/2077114635308986427
However, my account did not receive this reset. My weekly quota remains at 0% with a reset date of July 20 — unchanged from before the announcement. Other users in my network confirmed they received the
reset, so this appears to be an account-specific miss rather than a delayed rollout.
This is the same pattern as issue #27027 (June 4 global reset not applied to some accounts).
What steps can reproduce the bug?
- Have a business workspace account with exhausted weekly quota
- A global reset is announced by the Codex team
- Check the Usage UI — the reset date and quota percentage remain unchanged while other accounts receive the reset
Screenshot
See attached: after the July 14 reset announcement, the Usage UI still shows 0% remaining with a July 20 reset date.
Expected behavior
Global resets announced for "all" users should apply to all paid accounts, including business workspace accounts.
Additional information
- Desktop app, latest version
- This is a recurring issue — Bug: Weekly quota not reset in unified reset (June 4) + Metering anomaly for Plus account #27027 documents the same problem from the June 4 reset
- The Usage UI provides no visibility into whether a special reset event was applied or skipped for a given account
Activity
github-actions commentedon Jul 15, 2026
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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caijinghui commentedon Jul 15, 2026
Thanks for the review. These are not duplicates — they are different events:
Key differences:
Additionally, I've noticed a pattern on X/Twitter: users reporting that they did NOT receive the reset are predominantly business/workspace accounts. Personal Plus/Pro users seem to have received it. This suggests the global reset may have been applied only to personal plans, not business workspaces.
This also follows the same pattern as #27027 (June 4 reset missed some accounts). Requesting this remains open to track the business workspace gap specifically.
mwchatten commentedon Aug 13, 2026
Additional data point from a Business workspace account that missed a later announced hard reset:
This suggests referral or other add-on credits may be relevant to the failure mode. One possibility is that the hard-reset eligibility/application path is checking an account's effective ability to continue (including credits), rather than resetting the included weekly allowance itself. Another is that the reset was applied to a different balance while the weekly-allowance UI remained unchanged.
It may be useful to compare affected Business accounts by whether they had a nonzero referral, promotional, or workspace credit balance at the time of the hard reset.
EDIT: actually I'm not convinced that reset actually happened last night despite Tibo's Twitter comment about the 15m reset. Checked a coworker's account that was at 40% and they didn't get a reset either.