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Windows: Severe UI lag and "Not Responding" after updating Codex Desktop to v26.707.72221 #33530

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Description

@mengxi0830-prog

What version of the Codex App are you using (From “About Codex” dialog)?

26.707.72221

What subscription do you have?

ChatGPT Plus

What platform is your computer?

"$((Get-CimInstance Win32_OperatingSystem).Caption) $([Environment]::OSVersion.Version) $([Environment]::Is64BitOperatingSystem ? 'x64' : 'x86')"

What issue are you seeing?

After updating Codex Desktop to version 26.707.72221, the entire Codex interface becomes extremely laggy.

Symptoms:

  • Moving the mouse inside the Codex window causes severe stuttering.
  • Clicking anywhere in the Codex UI freezes the application.
  • Scrolling is very slow.
  • Windows frequently reports "ChatGPT (Not Responding)".
  • CPU, RAM and Disk usage remain normal while this happens.
  • ChatGPT Classic works perfectly on the same machine.
  • Only Codex is affected.

I completely uninstalled and reinstalled the application, but the issue still exists.

Multiple Windows users have reported similar issues after this update.

Image Image

What steps can reproduce the bug?

Feedback ID: no-active-thread-019f69bd-2c61-7d02-afda-e552bec5b324

What is the expected behavior?

The Codex interface should remain responsive and perform similarly to previous versions.

Mouse movement, clicking and scrolling should be smooth, just like ChatGPT Classic.

Additional information

No response

Activity

  1. mengxi0830-prog commented on Jul 16, 2026

    @mengxi0830-prog
    Author

    Additional crash information from Windows Event Viewer:

    Event ID: 1000 (Application Error)

    App Name:
    ChatGPT.exe

    Package:
    OpenAI.Codex_26.707.9981.0_x64

    Module:
    unknown

    Exception Code:
    0xc06d007f

    The crash is consistently recorded by Windows Event Viewer when the Codex UI becomes unresponsive.

    This information comes from Windows Event Viewer (Application Error).

    Image
  2. mengxi0830-prog commented on Jul 17, 2026

    @mengxi0830-prog
    Author

    Updating to the latest version appears to have resolved the issue on my machine. Thanks!

  3. fenkner commented on Jul 18, 2026

    @fenkner

    This isn't fixed...

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