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Redeemed a usage reset, it didn't get applied to my account. #33744
Description
What version of Codex CLI is running?
codex-cli 0.144.5
What subscription do you have?
ChatGPT Pro 5x
Which model were you using?
gpt-5.6 Sol (max) fast
What platform is your computer?
Windows 11
What terminal emulator and version are you using (if applicable)?
Powershell
Codex doctor report
(.venv) PS C:\Users\Simon\OneDrive\Documents\Python Scripts\villani> codex doctor --json
{
"schemaVersion": 1,
"generatedAt": "1784263670s since unix epoch",
"overallStatus": "warning",
"codexVersion": "0.144.5",
"checks": {
"app_server.status": {
"id": "app_server.status",
"category": "app-server",
"status": "ok",
"summary": "background server is not running",
"details": {
"control socket": "C:\\Users\\Simon\\.codex\\app-server-control\\app-server-control.sock",
"daemon state dir": "C:\\Users\\Simon\\.codex\\app-server-daemon",
"mode": "ephemeral",
"pid file": "C:\\Users\\Simon\\.codex\\app-server-daemon\\app-server.pid (missing)",
"settings": "C:\\Users\\Simon\\.codex\\app-server-daemon\\settings.json (missing)",
"status": "not running",
"update-loop pid file": "C:\\Users\\Simon\\.codex\\app-server-daemon\\app-server-updater.pid (missing)"
},
"remediation": null,
"durationMs": 0
},
"auth.credentials": {
"id": "auth.credentials",
"category": "auth",
"status": "ok",
"summary": "auth is configured",
"details": {
"auth env vars present": "OPENAI_API_KEY",
"auth file": "C:\\Users\\Simon\\.codex\\auth.json",
"auth storage mode": "File",
"stored API key": "false",
"stored ChatGPT tokens": "true",
"stored agent identity": "false",
"stored auth mode": "chatgpt"
},
"remediation": null,
"durationMs": 0
},
"config.load": {
"id": "config.load",
"category": "config",
"status": "ok",
"summary": "config loaded",
"details": {
"CODEX_HOME": "C:\\Users\\Simon\\.codex",
"config.toml": "C:\\Users\\Simon\\.codex\\config.toml",
"config.toml parse": "ok",
"cwd": "C:\\Users\\Simon\\OneDrive\\Documents\\Python Scripts\\villani",
"enabled feature flags": "<redacted>",
"feature flag overrides": "none",
"feature flags enabled": "35",
"log dir": "C:\\Users\\Simon\\.codex\\log",
"mcp servers": "1",
"model": "gpt-5.6-sol",
"model provider": "openai",
"sqlite home": "C:\\Users\\Simon\\.codex"
},
"remediation": null,
"durationMs": 0
},
"git.environment": {
"id": "git.environment",
"category": "git",
"status": "ok",
"summary": "git version 2.51.0.windows.1",
"details": {
".git entry": "directory",
"PATH git #1": "C:\\Program Files\\Git\\cmd\\git.exe",
"PATH git entries": "1",
"git branch": "main",
"git build options": "git version 2.51.0.windows.1; cpu: x86_64; built from commit: 4d21a77b98af5cf479d8b6f863c2aa94257cd4e1; sizeof-long: 4; sizeof-size_t: 8; shell-path: D:/git-sdk-64-build-installers/usr/bin/sh; feature: fsmonitor--daemon; libcurl: 8.15.0; OpenSSL: OpenSSL 3.2.4 11 Feb 2025; zlib: 1.3.1; SHA-1: SHA1_DC; SHA-256: SHA256_BLK; default-ref-format: files; default-hash: sha1",
"git exec path": "C:/Program Files/Git/mingw64/libexec/git-core",
"git version": "git version 2.51.0.windows.1",
"repo detected": "true",
"repo root": "C:\\Users\\Simon\\OneDrive\\Documents\\Python Scripts\\villani",
"selected git": "C:\\Program Files\\Git\\cmd\\git.exe"
},
"remediation": null,
"durationMs": 50
},
"installation": {
"id": "installation",
"category": "install",
"status": "ok",
"summary": "installation looks consistent",
"details": {
"PATH codex #1": "C:\\Users\\Simon\\AppData\\Roaming\\npm\\codex",
"PATH codex #2": "C:\\Users\\Simon\\AppData\\Roaming\\npm\\codex.cmd",
"PATH codex entries": "2",
"current executable": "C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\bin\\codex.exe",
"install context": "npm (package C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc, bin C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\bin, resources C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\codex-resources, path C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\codex-path)",
"managed by bun": "false",
"managed by npm": "true",
"managed by pnpm": "false",
"managed package root": "C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex",
"npm update target": "C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex"
},
"remediation": null,
"durationMs": 336
},
"mcp.config": {
"id": "mcp.config",
"category": "mcp",
"status": "ok",
"summary": "MCP configuration is locally consistent",
"details": {
"configured servers": "1",
"disabled servers": "0",
"stdio servers": "1"
},
"remediation": null,
"durationMs": 0
},
"network.env": {
"id": "network.env",
"category": "network",
"status": "ok",
"summary": "network-related environment looks readable",
"details": {
"proxy env vars": "none"
},
"remediation": null,
"durationMs": 0
},
"network.provider_reachability": {
"id": "network.provider_reachability",
"category": "reachability",
"status": "ok",
"summary": "active provider endpoints are reachable over HTTP",
"details": {
"openai API base URL": "https://api.openai.com/v1 reachable (HTTP 404)",
"openai API route probe": "https://api.openai.com/v1/<redacted> route exists (HTTP 401)",
"reachability mode": "API key auth"
},
"remediation": null,
"durationMs": 487
},
"network.websocket_reachability": {
"id": "network.websocket_reachability",
"category": "websocket",
"status": "ok",
"summary": "Responses WebSocket handshake succeeded",
"details": {
"DNS": "2 IPv4, 0 IPv6, first IPv4",
"auth mode": "chatgpt",
"connect timeout": "15000 ms",
"endpoint": "wss://chatgpt.com/backend-api/<redacted>",
"handshake result": "HTTP 101 Switching Protocols",
"model provider": "openai",
"models etag present": "true",
"provider name": "OpenAI",
"proxy env vars": "none",
"reasoning header": "false",
"server model present": "false",
"supports websockets": "true",
"wire API": "responses"
},
"remediation": null,
"durationMs": 584
},
"runtime.provenance": {
"id": "runtime.provenance",
"category": "runtime",
"status": "ok",
"summary": "running npm on windows-x86_64",
"details": {
"commit": "unknown",
"current executable": "C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\bin\\codex.exe",
"install method": "npm (package C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc, bin C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\bin, resources C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\codex-resources, path C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\codex-path)",
"platform": "windows-x86_64",
"version": "0.144.5"
},
"remediation": null,
"durationMs": 0
},
"runtime.search": {
"id": "runtime.search",
"category": "search",
"status": "ok",
"summary": "search is OK (bundled)",
"details": {
"search command": "C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex\\node_modules\\@openai\\codex-win32-x64\\vendor\\x86_64-pc-windows-msvc\\codex-path\\rg.exe",
"search command readiness": "file exists",
"search provider": "bundled"
},
"remediation": null,
"durationMs": 0
},
"sandbox.helpers": {
"id": "sandbox.helpers",
"category": "sandbox",
"status": "ok",
"summary": "sandbox configuration is readable",
"details": {
"approval policy": "OnRequest",
"codex-linux-sandbox helper": "none",
"execve wrapper helper": "none",
"filesystem sandbox": "restricted",
"network sandbox": "restricted"
},
"remediation": null,
"durationMs": 0
},
"state.paths": {
"id": "state.paths",
"category": "state",
"status": "ok",
"summary": "state paths and databases are inspectable",
"details": {
"CODEX_HOME": "C:\\Users\\Simon\\.codex (dir)",
"active rollout files": "72 files, 184124003 total bytes, 2557277 average bytes",
"archived rollout files": "0 files, 0 total bytes, 0 average bytes",
"goals DB": "C:\\Users\\Simon\\.codex\\goals_1.sqlite (file)",
"goals DB integrity": "ok",
"log DB": "C:\\Users\\Simon\\.codex\\logs_2.sqlite (file)",
"log DB integrity": "ok",
"log dir": "C:\\Users\\Simon\\.codex\\log (missing)",
"memories DB": "C:\\Users\\Simon\\.codex\\memories_1.sqlite (file)",
"memories DB integrity": "ok",
"sqlite home": "C:\\Users\\Simon\\.codex (dir)",
"state DB": "C:\\Users\\Simon\\.codex\\state_5.sqlite (file)",
"state DB integrity": "ok"
},
"remediation": null,
"durationMs": 336
},
"state.rollout_db_parity": {
"id": "state.rollout_db_parity",
"category": "threads",
"status": "warning",
"summary": "rollout files and state DB thread inventory differ",
"details": {
"default model provider": "openai",
"rollout DB active files": "71",
"rollout DB active rows": "71",
"rollout DB archive mismatches": "0",
"rollout DB archived files": "0",
"rollout DB archived rows": "0",
"rollout DB duplicate DB paths": "0",
"rollout DB duplicate rollout thread ids": "0",
"rollout DB malformed file names": "0",
"rollout DB missing active rows": "0",
"rollout DB missing archived rows": "0",
"rollout DB model providers": "openai=71",
"rollout DB rows": "71",
"rollout DB scan cap reached": "false",
"rollout DB scan error sample": "C:\\Users\\Simon\\.codex\\sessions\\2025\\09\\27\\rollout-2025-09-27T15-38-12-2e753b8e-27ac-4c86-ad71-01a1a3db7612.jsonl (no parseable rollout items)",
"rollout DB scan errors": "1",
"rollout DB sources": "cli=32, subagent:other=26, vscode=13",
"rollout DB stale rows": "0"
},
"issues": [
{
"severity": "warning",
"cause": "rollout scan was incomplete or found bad files",
"measured": "1 scan errors, 0 malformed names, scan cap reached: false",
"expected": "rollout directories are fully scannable",
"remedy": "Check file permissions and unexpected files under CODEX_HOME sessions.",
"fields": []
}
],
"remediation": null,
"durationMs": 1250
},
"system.environment": {
"id": "system.environment",
"category": "system",
"status": "ok",
"summary": "OS language en-US",
"details": {
"EDITOR": "not set",
"LANG": "en_US.UTF-8",
"VISUAL": "not set",
"os": "Windows 10.0.26200 (Windows 11 Professional) [64-bit]",
"os language": "en-US",
"os type": "Windows",
"os version": "10.0.26200"
},
"remediation": null,
"durationMs": 0
},
"terminal.env": {
"id": "terminal.env",
"category": "terminal",
"status": "ok",
"summary": "terminal metadata was detected",
"details": {
"COLORTERM": "truecolor",
"TERM_PROGRAM": "vscode",
"VSCODE_INJECTION": "present",
"color output": "enabled",
"console input code page": "65001",
"console output code page": "437",
"effective locale": "en_US.UTF-8",
"stderr console mode": "0x00000007 (VT processing: true)",
"stderr is terminal": "true",
"stdin is terminal": "true",
"stdout console mode": "0x00000007 (VT processing: true)",
"stdout is terminal": "true",
"terminal": "VS Code",
"terminal size": "235x30",
"terminal version": "1.128.1"
},
"remediation": null,
"durationMs": 0
},
"terminal.title": {
"id": "terminal.title",
"category": "title",
"status": "ok",
"summary": "terminal title default",
"details": {
"terminal title activity": "true",
"terminal title items": "activity, project-name",
"terminal title project source": "git repo root",
"terminal title project value": "villani",
"terminal title source": "default"
},
"remediation": null,
"durationMs": 0
},
"updates.status": {
"id": "updates.status",
"category": "updates",
"status": "ok",
"summary": "update configuration is locally consistent",
"details": {
"cached latest version": "0.144.5",
"check for update on startup": "true",
"last checked at": "2026-07-16T09:55:53.506311100Z",
"latest version": "0.144.5",
"latest version status": "current version is not older",
"npm update target": "C:\\Users\\Simon\\AppData\\Roaming\\npm\\node_modules\\@openai\\codex",
"update action": "npm install -g @openai/codex",
"version cache": "C:\\Users\\Simon\\.codex\\version.json"
},
"remediation": null,
"durationMs": 370
}
}
}
(.venv) PS C:\Users\Simon\OneDrive\Documents\Python Scripts\villani>What issue are you seeing?
I redeemed a usage reset, it said it was successful but it didn't get applied to my account.
What steps can reproduce the bug?
Uploaded thread: 019f6e63-3a93-7982-8301-1d8b3ef38571
What is the expected behavior?
I expected my usage limit reset to be applied.
Additional information
No response
Activity
github-actions commentedon Jul 17, 2026
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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