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What version of the Codex App are you using (From “About Codex” dialog)?
Version 26.715.52143
What subscription do you have?
Pro
What platform is your computer?
Microsoft Windows NT 10.0.26200.0 x64
What issue are you seeing?
It said: "You've hit your usage limit. Upgrade your plan or add credits to continue, or try again at Jul 25, 2026, 11:09 AM." So I checked and it said I had 99% of my usage left.
So then I wasted one of my weekly resets in hopes it would clear the bug but then it said: "You've hit your usage limit. Upgrade your plan or add credits to continue, or try again at Jul 27, 2026, 10:26 AM."
I’m experiencing the same issue on a paid ChatGPT Plus account, but I can add an important detail regarding purchased credits.
My Codex app showed 100% Weekly usage remaining, while every model returned:
“You’ve hit your usage limit. Upgrade your plan or add credits to continue, or try again at Aug 10, 2026, 5:59 AM.”
I tested multiple models, restarted the app, signed out/in, and the issue persisted.
Because I was in the middle of a work task and needed to continue, I purchased additional Codex credits.
Immediately after purchasing credits, Codex started working again.
I have now confirmed that Codex is consuming my purchased credits while the Usage page still shows 100% of my Weekly included usage remaining.
So this does not appear to be only a UI/display issue. The backend seems to treat my included subscription allowance as exhausted/unavailable while the usage service reports it as 100% available, and consequently bills usage against purchased credits.
I have also opened an OpenAI Support case and it has been escalated to a support specialist.
I can provide screenshots showing:
100% Weekly usage remaining;
the simultaneous “usage limit reached” error;
purchased credits being consumed while Weekly remains at 100%.
This appears to be an entitlement / usage-accounting synchronization issue with billing impact.
Activity
github-actions commentedon Jul 20, 2026
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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Gelloiss commentedon Aug 3, 2026
My Codex app showed 100% Weekly usage remaining, while every model returned:
“You’ve hit your usage limit. Upgrade your plan or add credits to continue, or try again at Aug 10, 2026, 5:59 AM.”
I tested multiple models, restarted the app, signed out/in, and the issue persisted.
Because I was in the middle of a work task and needed to continue, I purchased additional Codex credits.
Immediately after purchasing credits, Codex started working again.
I have now confirmed that Codex is consuming my purchased credits while the Usage page still shows 100% of my Weekly included usage remaining.
So this does not appear to be only a UI/display issue. The backend seems to treat my included subscription allowance as exhausted/unavailable while the usage service reports it as 100% available, and consequently bills usage against purchased credits.
I have also opened an OpenAI Support case and it has been escalated to a support specialist.
I can provide screenshots showing:
This appears to be an entitlement / usage-accounting synchronization issue with billing impact.
fix(codex): a reached flag at zero usage is broken data, not a quota …