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Weekly Limit Reached - 100% Usage left #34360

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@MediaMindedLLC

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.715.52143

What subscription do you have?

Pro

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

It said: "You've hit your usage limit. Upgrade your plan or add credits to continue, or try again at Jul 25, 2026, 11:09 AM." So I checked and it said I had 99% of my usage left.

So then I wasted one of my weekly resets in hopes it would clear the bug but then it said: "You've hit your usage limit. Upgrade your plan or add credits to continue, or try again at Jul 27, 2026, 10:26 AM."

What steps can reproduce the bug?

Feedback ID: 019f7fea-5c8a-7ce3-8090-dd2ca53651a2

What is the expected behavior?

It is supposed to allow me to use it.

Additional information

No response

Activity

  1. added
    bugSomething isn't working
    rate-limitsIssues related to rate limits, quotas, and token usage reporting
    on Jul 20, 2026
  2. github-actions commented on Jul 20, 2026

    @github-actions
    Contributor
  3. Gelloiss commented on Aug 3, 2026

    @Gelloiss
    Image I’m experiencing the same issue on a paid ChatGPT Plus account, but I can add an important detail regarding purchased credits.

    My Codex app showed 100% Weekly usage remaining, while every model returned:

    “You’ve hit your usage limit. Upgrade your plan or add credits to continue, or try again at Aug 10, 2026, 5:59 AM.”

    I tested multiple models, restarted the app, signed out/in, and the issue persisted.

    Because I was in the middle of a work task and needed to continue, I purchased additional Codex credits.

    Immediately after purchasing credits, Codex started working again.

    I have now confirmed that Codex is consuming my purchased credits while the Usage page still shows 100% of my Weekly included usage remaining.

    So this does not appear to be only a UI/display issue. The backend seems to treat my included subscription allowance as exhausted/unavailable while the usage service reports it as 100% available, and consequently bills usage against purchased credits.

    I have also opened an OpenAI Support case and it has been escalated to a support specialist.

    I can provide screenshots showing:

    • 100% Weekly usage remaining;
    • the simultaneous “usage limit reached” error;
    • purchased credits being consumed while Weekly remains at 100%.

    This appears to be an entitlement / usage-accounting synchronization issue with billing impact.

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    appIssues related to the Codex desktop appbugSomething isn't workingrate-limitsIssues related to rate limits, quotas, and token usage reporting

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