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Unable to use Codex CLI with pro #3713

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Description

@aidendle94

What version of Codex is running?

0.36.0

Which model were you using?

GPT-5 Codex

What platform is your computer?

Darwin 24.6.0 arm64 arm

What steps can reproduce the bug?

Create a new account
Have a team plan.
Register and subscribe to Pro for personal.
Login to Codex CLI
Attempt to to use

What is the expected behavior?

Expect to use CLI to get a response.

What do you see instead?

This error pops up.

To use Codex with your ChatGPT plan, upgrade to Plus: https://openai.com/chatgpt/pricing.

Additional information

No response

Activity

  1. aidendle94 commented on Sep 16, 2025

    @aidendle94
    Author

    using /status shows that my account is correctly described as a Pro.
    Using the team account works, just not the personal Pro account

  2. aidendle94 commented on Sep 16, 2025

    @aidendle94
    Author

    It works after 30 minutes.

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