PC mouse freezes completely when running Codex tasks #38962

What version of the Codex App are you using (From “About Codex” dialog)?

26.810.7004.0

What subscription do you have?

pro

What platform is your computer?

Microsoft Windows NT 10.0.22631.0 x64

What issue are you seeing?

I am writing to report a critical issue that my computer becomes unresponsive and the mouse stops working entirely whenever I run Codex tasks. This happens with both wired and wireless mice.

My PC specifications are as follows:

• Processor: Intel Core i5‑13600KF 3.50GHz
• RAM: 32.0 GB
• Graphics Card: NVIDIA GeForce RTX 4060 Ti 8GB
• Motherboard: B760M GAMING X AX DDR4
• Storage: 2.73 TB

Before updating to the new Codex version, mouse freezing already occurred frequently, though not as severe. After upgrading to the latest release, every time I launch and execute a Codex task, the mouse locks up immediately and I lose control of the whole system.

Could you please help investigate this compatibility problem? Please let me know if you require further logs or system information for troubleshooting.

Thank you for your assistance.
ID:019fff66-aa6f-7342-a553-b5330a8ec638

What steps can reproduce the bug?

Uploaded performance trace: 019fff66-aa6f-7342-a553-b5330a8ec638

What is the expected behavior?

No freezing, system stays responsive.

Additional information

No response