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[Chat][All platforms] "Archive all chats" leaves stale Recents entries that cannot be archived or deleted #41725
Description
What version of the Codex App are you using (From "About Codex" dialog)?
ChatGPT unified desktop app 26.825.51511
What subscription do you have?
ChatGPT Pro
What platform is your computer?
Reproduced across multiple systems:
- macOS, Apple Silicon
- Windows
- Linux
The same account shows the same stale Recents entries on each desktop installation.
What issue are you seeing?
After using "Archive all chats" in ChatGPT, the conversations are correctly removed from Recents on chatgpt.com, but they remain visible in the Recents sidebar of the unified ChatGPT desktop app.
The stale entries appear on every desktop installation I have tested, including macOS, Windows, and Linux.
Attempting to archive one of these conversations from the desktop app fails with:
"Failed to archive conversation"
Attempting to delete one also fails.
I completely reinstalled the desktop application, but after signing back into the same account, the stale Recents entries returned.
The web version remains correct and does not show these conversations in Recents.
Because this reproduces across multiple operating systems and after reinstalling the desktop app, it may involve remote Recents synchronization rather than a local cache issue.
What steps can reproduce the bug?
- Have multiple normal ChatGPT conversations.
- On chatgpt.com, use Settings > Data Controls > Archive all chats.
- Confirm the conversations disappear from Recents on the web.
- Open the unified ChatGPT desktop app.
- Observe that the archived conversations still appear under Recents.
- Attempt to archive one of the stale entries.
- The app displays "Failed to archive conversation."
- Attempt to delete the same entry.
- Delete also fails.
- Sign into the same account on another desktop installation.
- The same stale Recents entries appear there as well.
Reproduced on macOS, Windows, and Linux.
Reinstalling the desktop app does not resolve the issue.
What is the expected behavior?
After "Archive all chats" succeeds, archived conversations should disappear from Recents on every ChatGPT client.
The desktop Recents list should synchronize with the conversation state used by chatgpt.com.
Stale conversation entries should not continue appearing across newly installed desktop clients.
Additional information
This appears related to existing reports involving stale ChatGPT Desktop Recents entries:
- [macOS][Chat] Server-deleted conversations repopulate in Recents and cannot be removed #40219 - Server-deleted conversations repopulate in Recents and cannot be removed
- Deleted conversations remain as stale titles in Windows app Recents #41602 - Deleted conversations remain as stale titles in Windows app Recents
My case differs in two important ways:
- The conversations were archived using "Archive all chats", rather than deleted.
- I can reproduce the same stale Recents state across macOS, Windows, and Linux using the same account.
The issue persists after completely reinstalling the desktop application.
Activity
github-actions commentedon Aug 30, 2026
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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[-][Chat][All platforms] Archive All leaves stale Recents entries that cannot be archived or deleted[/-][+][Chat][All platforms] "Archive all chats" leaves stale Recents entries that cannot be archived or deleted[/+]ady220104-spec commentedon Sep 1, 2026
Windows + ChatGPT Work reproduction on a newer unified desktop build.
Environment
OpenAI.Codex_26.825.6671.0_x64__2p2nqsd0c76g026.825.6671.0Observed behavior
Read-only reconciliation audit
This points to a Recents / branch-index reconciliation defect, not ordinary duplicate user chats. The client can temporarily render stale projected rows that do not correspond cleanly to the current canonical conversation/archived inventories. A forced refresh may hide them temporarily, but users have no durable, supported cleanup action and cannot safely distinguish stale rows from real conversations.
Expected behavior
Privacy
No conversation IDs, titles, contents, account identifiers, email addresses, local paths, screenshots, or raw logs are included in this public comment. Exact evidence can be provided privately to OpenAI if requested.
This Windows Work-mode evidence appears to be the same symptom family as #41602 and #41399, while adding branch-row duplication and canonical-inventory comparison on build
26.825.6671.0.derrabe commentedon Sep 4, 2026
Same here on macOS.
Archive all chats on the web cleared Recents on chatgpt.com, ChatGPT Classic for Mac, and iOS. Those conversations show up under Settings → Data controls → Archived chats and still open from there.
The unified Mac app (Chat / Work) still shows the full Recents list. The rows open normally — not 404s. Resetting the unified app UI cache (Application Support / Caches / HTTPStorages / Logs / Preferences for com.openai.codex) did not help; the same Recents list came back after sign-in. ~/.codex was left in place.
TesiLin commentedon Sep 9, 2026
Same here on windows with app version 26.903.61454
Nz2Tap commentedon Sep 11, 2026
Additional reproducible macOS ↔ Windows evidence from 2026-09-11.
Environment:
Reproduction:
This has recurred multiple times, including 2026-09-06 and 2026-09-11, with different deleted conversations.
Sanitized local evidence from the latest incident:
local_thread_catalog.conversation_deleted/conversation_inaccessible.conversation_deleted.This suggests the client receives a terminal tombstone signal but does not remove the corresponding local Recents projection. Delete and Archive then keep retrying against a conversation that no longer exists.
Expected behavior:
conversation_deletedresponse should remove the matching local catalog/Recents row.No conversation titles, contents, full IDs, account identifiers, email addresses, local paths, screenshots, or raw logs are included here. Exact evidence can be provided privately to OpenAI if requested.
Ray8mu34 commentedon Oct 19, 2026
The archived-chat/Recents behavior described here and in #48688 is still occurring in the ChatGPT Windows desktop app. Although #48688 was closed as fixed, the archive-related symptom persists on Windows:
Expected: archived chats should be excluded from Recents, consistent with their archived status.
This report concerns the archived-chat behavior only; it does not confirm whether the separate Linux loading/high-CPU issue in #48688 is resolved.