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Weekly usage reset date advanced without restoring allowance #42280

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Description

@robmorrissey

What version of the Codex App are you using (From “About Codex” dialog)?

26.810.52044

What subscription do you have?

ChatGPT Plus

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

My weekly Codex allowance did not replenish at its scheduled reset.

I was watching the allowance because it was nearly exhausted and I was waiting for the weekly reset. The reset time passed, but the allowance never returned to 100%.

Instead, the reset date advanced by another week.

Current state:

Weekly limit: 6% left (resets 09:19 on 7 Sep)

I did not purchase, apply, or use an instant/banked reset.

The 5-hour limit is resetting normally; only the weekly limit is affected.

What steps can reproduce the bug?

This appears to be a server-side quota issue, so I cannot deliberately reproduce it.

Observed sequence:

  1. Weekly allowance became nearly exhausted.
  2. Waited for the scheduled automatic weekly reset around Aug 31 / Sep 1.
  3. Reset time passed.
  4. Weekly allowance did not replenish.
  5. Next reset date advanced to Sep 7 at 09:19.

Codex CLI version: 0.145.0

Current /status:

Weekly limit: 6% left (resets 09:19 on 7 Sep)

What is the expected behavior?

At the weekly reset, the allowance should return to 100% and the next reset date should advance by one week.

Instead, only the reset date advanced.

Additional information

OpenAI Support case: 14183590

Support suggested that delayed usage might have been applied after the reset, but has not confirmed from account usage records that the allowance actually reset to 100%.

I was actively monitoring the weekly allowance at the time and did not observe any replenishment.

Activity

  1. added
    appIssues related to the Codex desktop app
    on Sep 2, 2026
  2. added
    bugSomething isn't working
    windows-osIssues related to Codex on Windows systems
    rate-limitsIssues related to rate limits, quotas, and token usage reporting
    on Sep 2, 2026
  3. github-actions commented on Sep 2, 2026

    @github-actions
    Contributor

    Potential duplicates detected. Please review them and close your issue if it is a duplicate.

    Powered by Codex Action

  4. robmorrissey commented on Sep 2, 2026

    @robmorrissey
    Author

    My usage if it helps at all:

    Image
  5. robmorrissey commented on Sep 3, 2026

    @robmorrissey
    Author

    Update from OpenAI Support:

    Support states that the reset date advancing to the next weekly period is being treated as evidence that the automatic reset was processed.

    However, this is the exact behaviour I am reporting as the bug: the reset date advanced, but the weekly allowance did not replenish.

    Support also confirmed they cannot provide account-level data showing whether the allowance actually returned to 100%, or whether ~94% of a new allowance was subsequently consumed by delayed usage.

    So at present, the reset timestamp is being used as proof that the reset succeeded, while the quota balance itself cannot be verified.

    Support case: 14183590

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    appIssues related to the Codex desktop appbugSomething isn't workingrate-limitsIssues related to rate limits, quotas, and token usage reportingwindows-osIssues related to Codex on Windows systems

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