Unable to Use GPT-5.6 Models #44467

What version of Codex CLI is running?

0.154.0

What subscription do you have?

Unable to Use GPT-5.6 Models

Which model were you using?

GPT-5.6 Luna GPT-5.6 Sol

What platform is your computer?

No response

What terminal emulator and version are you using (if applicable)?

No response

Codex doctor report

What issue are you seeing?

Hello OpenAI Support,

I am currently experiencing an issue where multiple GPT-5.6 models are unavailable on my account.

Whenever I try to use the models, I repeatedly receive the following error:

“Selected model is at capacity. Please try a different model.”

I have already tried switching between different models, including:
• GPT-5.6 Luna Medium
• GPT-5.6 Sol High

However, the same error continues to appear even after multiple attempts.

This issue has persisted for an extended period of time and does not appear to be a temporary capacity issue. My account still has available usage quota, so I am concerned that there may be an account-level model access restriction or abnormal model routing issue.

Could you please help check:
1. Whether my account currently has any model access restrictions.
2. Whether GPT-5.6 access on my account is functioning normally.
3. Whether there is any abnormal rate limit, capacity restriction, or account-level limitation.
4. If possible, please restore/reset my GPT-5.6 model access.

I have attached a screenshot showing the repeated error messages for reference.

Thank you for your assistance.

Best regards

What steps can reproduce the bug?

Uploaded thread: 01a08a06-5262-7091-a09e-08bf7b65ab5d

What is the expected behavior?

No response

Additional information

No response