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[Windows][Codex Desktop][Pro] All models fail with "Selected model is at capacity" (server_overloaded) #44516

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Description

@Chenbo-Shi

What version of the Codex App are you using (From “About Codex” dialog)?

26.903.9818.0

What subscription do you have?

ChatGPT Pro 20x

What platform is your computer?

Microsoft Windows NT 10.0.19045.0 x64

What issue are you seeing?

Codex Desktop is currently unusable on my ChatGPT Pro account because all available models repeatedly fail with:

Selected model is at capacity. Please try a different model.

Switching models, creating new sessions, and retrying do not resolve the issue.

I inspected the local rollout JSONL files generated by Codex Desktop. The underlying error is consistently:

"codex_error_info":"server_overloaded"

Example:

"error": {
  "message": "Selected model is at capacity. Please try a different model.",
  "codex_error_info": "server_overloaded"
}

### What steps can reproduce the bug?

1. Launch Codex Desktop on Windows.
2. Sign in with a ChatGPT Pro account using ChatGPT authentication (not an API key).
3. Start a new session.
4. Select any available model.
5. Submit a minimal prompt, for example:

   `Reply with exactly: OK`

6. The request fails with:

   `Selected model is at capacity. Please try a different model.`

7. Create another new session and/or switch to another available model.
8. Submit the same minimal prompt again.
9. The same error occurs across multiple models.

The issue is also reproducible in fresh sessions with very little context, so it does not appear to depend on context-window usage.

Inspecting the corresponding local rollout JSONL files shows the underlying error:

`"codex_error_info":"server_overloaded"`

Example:

```json
"error": {
  "message": "Selected model is at capacity. Please try a different model.",
  "codex_error_info": "server_overloaded"
}

### What is the expected behavior?

Codex Desktop should successfully process requests when my ChatGPT Pro account has available usage and the selected model is available.

If the backend is temporarily overloaded, Codex should either retry successfully or return a clear server-overload error.

The same `server_overloaded` failure should not persist across all available models and newly created sessions for an extended period of time.

### Additional information

<img width="1149" height="114" alt="Image" src="https://github.com/user-attachments/assets/e4dcb2d6-019c-4e40-8b58-6eb2da74a803" />

Activity

  1. added
    appIssues related to the Codex desktop app
    on Sep 10, 2026
  2. added
    bugSomething isn't working
    windows-osIssues related to Codex on Windows systems
    connectivityIssues involving networking or endpoint connectivity problems (disconnections)
    on Sep 10, 2026
  3. Djavika commented on Sep 11, 2026

    @Djavika

    Same issue here.

    Environment:

    • Windows
    • Codex v0.154.0
    • ChatGPT Pro 20x

    Confirmed in both Codex Desktop and Codex CLI.

    Rollout log contains:

    • server_overloaded: 202 occurrences
    • Selected model is at capacity

    First occurrences:
    2026-09-08 07:02 UTC

    Latest:
    2026-09-10 22:47 UTC

    ChatGPT web works.
    ChatGPT mode works.
    Another account works on the same machine.

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