Repository navigation
Remote work chats are not syncing between Windows PC and remote devices #45280
Description
Summary
Remote chats used for work are not syncing between the Windows PC and remote devices. This prevents reliable continuity when moving between the PC and remote access.
Environment
- Host: Codex desktop app on Windows PC.
- Remote clients: remote devices; exact device models, OS versions and client versions have not been captured for this report.
- Reported on: 13 September 2026.
- Exact desktop app version: not captured.
Actual behavior
Work chats are not syncing between the PC and remote devices. The current report does not yet establish whether the failure affects chat listing, new messages within existing chats, or both, nor whether synchronization fails in one direction or both.
Expected behavior
Work chats and their latest conversation state should be consistently available when switching between the PC and connected remote devices.
Reproduction context
The issue occurs in the user's PC/remote-device work-chat workflow. A controlled reproduction and diagnostic logs have not yet been collected; this is a user-reported issue, not an independently reproduced diagnosis.
Impact
The user cannot reliably continue their work chats across devices.
Possibly related
- [Windows/Android Remote] New desktop projects/threads do not appear on mobile; original project syncs, mobile-started thread now hits trust gate #41470 describes Windows desktop projects/threads not appearing in Android Remote. It may involve related discovery/synchronization behavior, but the same root cause has not been established.
Please investigate cross-device chat synchronization and advise which diagnostics are needed to identify the failure.
Activity
github-actions commentedon Sep 13, 2026
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
Powered by Codex Action
hergameworld commentedon Sep 13, 2026
Follow-up: project structure remains stale on iPad and iPhone even when chat messages sync
This adds more specific observations to the original report. The problem is not a complete failure of message synchronisation: a newly started chat successfully synced between the PC and a connected remote device, while the remote project list and displayed organisation remained inconsistent with the PC.
Environment
Important clarification: the PC setup looks correct
The user moved project folders and chats around inside ChatGPT on the PC and double-checked the folder associations at the time. The project folders and chat arrangements visible on the PC are correct. The user is not reporting visibly incorrect working-folder settings on the PC. The problem is that the connected remote devices do not reflect that current PC setup.
Observed behaviour
Separate, unverified metadata observation from the assistant
During read-only inspection through app tools, the assistant saw differences between project associations and recorded working-directory paths for some threads. These were tool-returned metadata, not a visible settings problem identified by the user. The assistant has not established whether those fields are historical records, stale metadata, expected behaviour, or relevant to the remote-list issue. They do not establish that the user's PC configuration is wrong or that a chat actually edits files in the wrong location. No incorrect file writes have been demonstrated.
Expected behaviour and impact
Connected remote devices should reflect the current PC project list, chat membership and archive state without requiring a new chat to make a project appear.
The stale remote arrangements make it difficult to locate ongoing work and distinguish current projects from archived ones, despite the PC organisation being correct. Please investigate project discovery, project/chat reassignment and archive-state propagation between Windows and iOS/iPadOS, separately from message synchronisation. Please advise which diagnostics would help; this is a user-observed sequence, not a controlled engineering reproduction.