Why can't I use my 5.3 that's full?! #45566

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.908.40834

What subscription do you have?

PRO

What platform is your computer?

Windows

What issue are you seeing?

I want to know why can't I use my full 5.3 access when I'm paying for PRO. Am I being scammed by not having access when It's fully available?

GPT-5.3-Codex-Spark usage limits
5 hour usage limit
Resets 2:37 AM

100% left
Weekly usage limit
Resets Sep 21, 2026, 9:37 PM

100% left

What steps can reproduce the bug?

Feedback ID: no-active-thread-01a0a2b7-8658-7fa1-9ee2-316e4c075ab7

What is the expected behavior?

To have access to something I paid for

Additional information

I should have access to this feature or I should receive a refund for being frauded