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What version of the Codex App are you using (From “About Codex” dialog)?
lastest version
What subscription do you have?
pro
What platform is your computer?
windows 11
What issue are you seeing?
stream disconnected before completion: An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID 3371e1b5-cf77-41a1-bb1b-fb9a00c6aa0f in your message.
What steps can reproduce the bug?
only need to start a conversation
What is the expected behavior?
stream disconnected before completion
Additional information
I tried resetting and reinstalling, but it didn't work. I also checked and adjusted the firewall settings.
stream disconnected before completion: An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID bc9aa0f3-cdbc-48ba-8dec-5feededff7ff in your message.
Expected: the response streams to completion, or the client retries and recovers.
Activity
github-actions commentedon Sep 17, 2026
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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belyk1 commentedon Oct 10, 2026
Also hitting this on Windows.
Error shown mid-task, and the task halts:
Expected: the response streams to completion, or the client retries and recovers.