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[Windows Desktop] All existing chats disabled; new chats allow one turn only; sign-out/sign-in restores sending #47489

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Description

@SeaFup

Summary

On Codex Desktop for Windows, the composer became globally stuck after a completed turn:

  • All existing conversations had a gray/disabled Send button.
  • In a brand-new conversation, the first message could be sent normally.
  • After the first response completed, the second message could no longer be sent; the Send button became gray and clicking it only resulted in an indefinite spinner / no submission.
  • Switching conversations did not recover it.
  • Opening Settings and returning to the conversation did not recover it.
  • Signing out of Codex, fully restarting the app, and signing back in immediately restored normal multi-turn sending.

This looks related to the Windows follow-up/composer regressions reported in #45626, #44342, #44102, and #45069, but the important difference in this reproduction is that re-authentication fixed the problem, which may point to stale account/auth/session state contributing to the composer being stuck.

Environment

  • Codex Desktop on Windows
  • Agent permission mode: Full access
  • Project/workspace open in Codex
  • Subscription: Plus
  • Exact Codex build was not captured before recovery

Steps to reproduce

  1. Open an existing Codex Desktop conversation on Windows.
  2. Type a follow-up message.
  3. Observe that the Send button is gray/disabled. Clicking it does not actually submit the message and may leave the UI spinning indefinitely.
  4. Open other existing conversations: the same disabled Send state is present.
  5. Create a brand-new conversation.
  6. Send the first message: it succeeds and receives a response.
  7. After the response completes, type a second message.
  8. The Send button becomes gray/disabled again and the message cannot be submitted.
  9. Switching to another conversation and back does not help.
  10. Opening Settings and returning does not help.
  11. Sign out of Codex.
  12. Fully close/restart Codex.
  13. Sign back in.
  14. Multi-turn sending works again, including follow-up messages.

Actual behavior

The Desktop UI behaves as if conversations are still busy or otherwise not eligible to submit another turn, even though the previous response has completed. This affects all existing conversations, and newly created conversations become affected immediately after their first completed turn.

Expected behavior

After a turn completes, the composer should return to an enabled state and allow the next message to be submitted normally.

If authentication/account state is invalid or stale, the app should surface an actionable authentication error instead of silently disabling the composer.

Recovery / workaround that worked

The following recovered the app:

  1. Sign out of Codex.
  2. Fully quit the Desktop app.
  3. Restart the app.
  4. Sign back in.

After re-login, existing and new conversations could send follow-up messages again.

Additional notes

The recovery through re-login may be useful for distinguishing this case from reports where renderer reload, thread switching, app restart, or local-config refetch were sufficient.

Potentially related:

I can provide screenshots from the affected state if useful.

Activity

  1. added
    bugSomething isn't working
    appIssues related to the Codex desktop app
    windows-osIssues related to Codex on Windows systems
    authIssues related to authentication and accounts
    on Sep 23, 2026
  2. yuzhe2026ai-cmyk commented on Sep 24, 2026

    @yuzhe2026ai-cmyk

    I tried the sign-out/sign-in workaround from #47489, but it did not fix my case.

    Interestingly, reinstalling Clash temporarily fixed the issue, but it returned later.

    This may indicate that proxy/network state is a trigger, while the root cause may still be Windows Desktop state handling.

  3. sylphidwsy commented on Sep 25, 2026

    @sylphidwsy

    I am experiencing what appears to be the same issue.

    Environment:

    • Codex Desktop for Windows
    • Version: 26.909.12148
    • ChatGPT Plus
    • OpenAI Support Case: 15656139

    Observed behavior:

    • Existing Codex conversations have the Send button disabled.
    • A brand-new conversation can send the first message successfully.
    • After the first response completes, the second message cannot be sent and the Send button becomes disabled again.
    • Signing out and signing back in restores normal sending immediately.
    • This issue occurred repeatedly before I exhausted my weekly Codex quota, so it does not appear to be explained solely by the current quota state.

    I have also submitted the requested in-app feedback.

    Feedback ID:
    01a0c13b-fbb6-72a0-8abd-0efc97bd4a1a

    OpenAI Support has asked me to provide the feedback/session ID so the Codex Desktop team can correlate the affected session with diagnostics.

    The re-authentication behavior makes this look particularly similar to this issue, possibly involving stale authentication/account/session state.

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    appIssues related to the Codex desktop appauthIssues related to authentication and accountsbugSomething isn't workingwindows-osIssues related to Codex on Windows systems

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