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Browser tools crash on Windows with sandbox setup refresh error #50415
What version of the Codex App are you using (From “About Codex” dialog)?
26.930.21537
What subscription do you have?
Pro
What platform is your computer?
Version 10.0.26300 Build 26300 / System Type x64-based PC
What issue are you seeing?
Browser control fails before connecting to either the Codex in-app browser or Microsoft Edge.
Steps to reproduce:
Open a website in the Codex in-app browser.
Ask Codex to access the open tab.
The browser-control tool crashes before connecting.
Retrying after resetting the tool produces the same failure.
Opening the website in Edge and asking Codex to connect also fails.
Expected behavior:
Codex should connect to the browser and read or interact with the open page.
Actual behavior:
The tool exits before accessing the page. Errors include:
trusted Node process exited unexpectedly; kernel reset, rerun your request
node_repl kernel exited unexpectedly
windows sandbox failed: helper_unknown_error: setup refresh had errors
The issue persists across repeated attempts and tool resets. Local file operations worked when run with elevated approval, but browser control remained unavailable.
Activity
github-actions commentedon Oct 2, 2026
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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