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1. github-actions

   added

   bugSomething isn't workingSomething isn't working

   appIssues related to the Codex desktop appIssues related to the Codex desktop app

   safety-checkIssues related to safety and abuse checksIssues related to safety and abuse checks

   connectivityIssues involving networking or endpoint connectivity problems (disconnections)Issues involving networking or endpoint connectivity problems (disconnections)

   on Oct 12, 2026
2. github-actions commented on Oct 12, 2026

   

   github-actionsbot

   on Oct 12, 2026 – with GitHub Actions

   Contributor

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   Potential duplicates detected. Please review them and close your issue if it is a duplicate.

   • DeviceCheck registration failed (403) #52746
   • Codex App projects intermittently disappear and new chats fail — DeviceCheck registration failed (403) #52758

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3. personalxz000001-debug commented on Oct 12, 2026

   

   personalxz000001-debug

   on Oct 12, 2026 – with ChatGPT Codex Connector

   More actions

   Additional independent reproduction (2026-10-12):

   • Platform: macOS 26.6.2, Apple Silicon (arm64).
   • Running app: ChatGPT desktop app with the integrated Codex interface, bundle ID com.openai.codex, version 26.1007.30912 (checked on the machine).
   • Observed: When opening a new Codex conversation, the composer shows “无法加载工作空间设置 / 请重试以继续聊天” (“Couldn't load workspace settings / Retry to continue chatting”), blocking the first message.
   • Scope: Reproduces across multiple different project folders and without selecting a project. It is not isolated to one workspace.
   • Retry: Clicking “Retry” produces the same error.
   • Diagnostics: Read-only checks confirmed the running app version and OS. Available macOS logs did not establish the underlying cause, and access to a local diagnostic database was blocked. No DeviceCheck HTTP status, account verification failure, or network root cause has been verified for this machine; the DeviceCheck 403 described in the original issue should not be assumed here.
   • Not attempted: Sign-out/sign-in, reinstall, cache deletion, or configuration edits.

   Expected: A new conversation should initialize and accept its first message with any folder selection or no folder selection.

   Please investigate the shared new-chat workspace initialization failure and document a recovery procedure that preserves existing conversations and project settings. No raw logs, private filesystem paths, account identifiers, or project content are included in this report.
4. alison-xx commented on Oct 12, 2026

   

   alison-xx

   on Oct 12, 2026 – with ChatGPT Codex Connector

   More actions

   Additional affected machine — sanitized diagnostic report, 2026-10-12.

   Environment: ChatGPT/Codex macOS desktop app 26.1007.30912; macOS 26.6.2; Apple Silicon (arm64).

   Failure: New GPT tasks/conversations show “无法加载工作空间设置 / 请重试以继续聊天” (“Couldn’t load workspace settings / Retry to continue chatting”), preventing the first message from being submitted.

   Verified on this machine:

   • Desktop sign-out/sign-in was completed. The log records account_login_completed, success=true, at 2026-10-12T13:52:36.469Z. The failure persists afterward.
   • DeviceCheck registration subsequently fails with devicecheck_registration_http_failed and DeviceCheck registration failed (403). Dependent requests such as /settings/user and /tbo surface status 500 from that failure.
   • Other requests separately return HTTP 403 / cloudflare_challenge, including /sentinel/heartbeat.
   • Local config.toml parses successfully; the local app-server config/read succeeds.
   • The installed application passes full code-signature verification and is signed by OpenAI OpCo, LLC.
   • After web sign-in, projects, chat history and the composer render normally in the browser, while the desktop failure continues.
   • A system HTTP/HTTPS/SOCKS proxy is configured at the loopback address 127.0.0.1:7897. This is environment context only; we have not established that the proxy, the account, the OS, or an application regression is the cause.

   Request: Please investigate the native desktop DeviceCheck registration 403 and resulting new-chat workspace initialization failure, and provide a supported recovery path that preserves existing chat history and project settings. Please surface the underlying failure rather than only a generic workspace-settings warning.

   No application security checks were disabled, and no application files, authentication storage, chat history or project configuration were modified. No raw logs, credentials, cookies, account identifiers, private filesystem paths, conversation content or project code are attached.

   The complete sanitized diagnostic report follows:

   ---

   ChatGPT/Codex 桌面新任务加载工作空间失败

   应用版本：26.1007.30912
   系统：macOS
   表现：新建 GPT 任务提示“无法加载工作空间设置 / 请重试以继续聊天”。

   已核验：

   • 本地 config.toml 语法正常，app-server 的 config/read 成功。
   • 应用完整签名校验通过，签名属于 OpenAI OpCo, LLC。
   • 网页端重新登录后，项目、历史聊天与输入框已恢复。
   • 桌面端再次登录的日志明确标记 success=true。
   • 登录完成后，DeviceCheck 注册仍失败：DeviceCheck registration failed (403)，错误码 devicecheck_registration_http_failed。
   • 工作空间/账户等请求仍返回 403 / cloudflare_challenge。
   • 系统当前使用本机 127.0.0.1:7897 的 HTTP/HTTPS/SOCKS 代理；仅记录此配置，尚未确定它是否为原因。

   请协助排查原生桌面客户端设备校验注册及 Cloudflare 挑战。未清空聊天、认证存储或项目配置，未关闭设备校验或修改应用文件。

   最新脱敏事件：
   [
   {
   "utc": "2026-10-12T13:52:36.469Z",
   "success": "true"
   },
   {
   "utc": "2026-10-12T13:54:43.332Z",
   "errorCode": "devicecheck_registration_http_failed",
   "routePattern": "/settings/user",
   "status": "500",
   "underlyingError": "DeviceCheck registration failed (403)"
   },
   {
   "utc": "2026-10-12T13:54:47.591Z",
   "errorCode": "devicecheck_registration_http_failed",
   "routePattern": "/tbo",
   "status": "500",
   "underlyingError": "DeviceCheck registration failed (403)"
   },
   {
   "utc": "2026-10-12T13:54:47.592Z",
   "errorCode": "devicecheck_registration_http_failed",
   "routePattern": "/settings/user",
   "status": "500",
   "underlyingError": "DeviceCheck registration failed (403)"
   },
   {
   "utc": "2026-10-12T13:55:39.640Z",
   "errorCode": "cloudflare_challenge",
   "routePattern": "/sentinel/heartbeat",
   "status": "403"
   },
   {
   "utc": "2026-10-12T13:55:47.871Z",
   "errorCode": "devicecheck_registration_http_failed",
   "routePattern": "/tbo",
   "status": "500",
   "underlyingError": "DeviceCheck registration failed (403)"
   },
   {
   "utc": "2026-10-12T13:55:49.119Z",
   "errorCode": "devicecheck_registration_http_failed",
   "routePattern": "/tbo",
   "status": "500",
   "underlyingError": "DeviceCheck registration failed (403)"
   },
   {
   "utc": "2026-10-12T13:55:51.397Z",
   "errorCode": "devicecheck_registration_http_failed",
   "routePattern": "/tbo",
   "status": "500",
   "underlyingError": "DeviceCheck registration failed (403)"
   },
   {
   "utc": "2026-10-12T13:55:55.667Z",
   "errorCode": "devicecheck_registration_http_failed",
   "routePattern": "/tbo",
   "status": "500",
   "underlyingError": "DeviceCheck registration failed (403)"
   }
   ]