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[Bug] Frequent "Selected model is at capacity" errors across Codex Desktop, Web, and CLI despite sufficient quota #53569
Description
What version of the Codex App are you using (From “About Codex” dialog)?
Codex 26.1007.30912
What subscription do you have?
pro $200
What platform is your computer?
Darwin 24.5.0 arm64 arm
What issue are you seeing?
[Bug] Frequent "Selected model is at capacity" errors across Codex Desktop, Web, and CLI despite sufficient quota
Since October 9, 2026, I have been experiencing frequent and intermittent capacity errors when using Codex with my ChatGPT account.
The most common error message is:
Selected model is at capacity. Please try a different model.
The issue occurs across all three Codex interfaces: Desktop App, Web, and CLI.
Previously, Codex worked reliably with the same account and similar workloads. Starting October 9, the error began occurring frequently and has continued since then, significantly disrupting normal usage.
My account still has substantial remaining Codex usage quota, so this does not appear to be a standard usage-limit issue.
Codex should process requests normally when the account has sufficient remaining usage quota.
Temporary capacity errors may occasionally occur, but they should not persist frequently across different models and interfaces.
BUT Actual Behavior:
- Frequent capacity-related failures since October 9, 2026.
- The issue affects Codex Desktop, Web, and CLI.
- Switching to different models does not reliably resolve the problem.
- Changing reasoning effort does not resolve the problem.
- Starting a fresh conversation does not resolve the problem.
- The account still has substantial available usage quota.
- The issue occurs intermittently rather than as a permanent access failure, making Codex unreliable for regular development work.
What steps can reproduce the bug?
- Sign in to Codex using my ChatGPT account.
- Start a new session in Codex Desktop, Web, or CLI.
- Submit a prompt.
- The request intermittently fails with a model capacity or similar overload error.
- Retry the request, switch models, or start a new session.
- The same issue continues to occur frequently.
What is the expected behavior?
Codex should process requests normally when the account has sufficient remaining usage quota.
Temporary capacity errors may occasionally occur, but they should not persist frequently across different models and interfaces.
Additional information
Environment
- Account plan: ChatGPT Pro
- Affected clients: Codex Desktop App, Codex Web, Codex CLI
- First observed: October 9, 2026
- Status: Ongoing as of October 13, 2026
- Usage quota: Substantial quota remaining
Troubleshooting Already Attempted
- Switching between different models
- Changing reasoning effort levels
- Starting entirely new sessions
- Testing across Codex Desktop, Web, and CLI
- Verifying that sufficient usage quota remains
None of these actions has reliably resolved the issue.
Additional Observations
Since the same account experiences capacity-related errors across multiple independent Codex clients, this does not appear to be isolated to a specific desktop application version or conversation state.
I suspect the issue may be related to one of the following:
- Account-specific backend routing or admission control
- Model capacity allocation or request scheduling
- A service-side issue affecting certain accounts independently of their available quota
These are hypotheses, not confirmed root causes.
Similar reports:
- Codex long-running tasks repeatedly hit
server_overloaded/ At Capacity despite ~70% usage remaining #52394 - [macOS][Codex Desktop] "Selected model is at capacity" on ~80% of turns for 2 days across all models (weekly allowance 7% used) #52796
- Codex Desktop: All models report "Selected model is at capacity" on one Pro account, while another account works on the same Mac #52894
Request
Could the Codex team please investigate whether this account is experiencing abnormal backend routing, capacity allocation, or request admission failures?
In particular:
- Are the repeated capacity errors related to actual model overload or an account-specific routing problem?
- Why do the failures persist across different models and all three Codex clients?
- Is there any known regression or service-side change around October 9 that could explain this behavior?
- Is there a workaround or server-side mitigation available?
I can provide timestamps, request IDs, diagnostic logs, or additional account information privately if needed.
Thank you for investigating.
Activity
github-actions commentedon Oct 13, 2026
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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asd454314633-byte commentedon Oct 13, 2026
@openai — adding an independent occurrence today, October 13, 2026, and asking the Codex maintainers to investigate.
Observed: At approximately 14:03 (UTC+08:00), an active multi-step Codex/Work task displayed the exact error:
Frequency / impact: This appeared multiple times today, interrupting an ongoing development/documentation workflow. The screenshot was captured in the ChatGPT iOS interface showing a task associated with a Windows desktop; this observation alone does not establish which backend model or internal operation failed.
Evidence boundaries: I have the original timestamped screenshot. I have not verified the selected model, desktop client version, usage balance at the moment of failure, or the backend error code from local logs, so I am not asserting those details or a root cause. I am deliberately not posting device names, local paths, task content, account details, or raw logs publicly.
Questions for @openai / Codex maintainers:
This is a new occurrence, not proof that every report here shares the same root cause. Happy to provide the screenshot and sanitized diagnostics through an official private support channel. Thank you.
asd454314633-byte commentedon Oct 13, 2026
@openai — Correction and follow-up: THREE capacity-error occurrences in the SAME ongoing task on October 13, 2026 (UTC+08:00). My previous wording undercounted the recurrences. The user has explicitly confirmed three occurrences in this single task, not two.
Screenshot-documented times:
Selected model is at capacity. Please try a different model.Count: 3 reported occurrences in 1 long-running task. The screenshots establish the UI state at the two times listed; they do not by themselves prove a successful resumption, a quota debit, or lost progress.
Please investigate repeated capacity/admission-control failures within a persisted, long-running task, including retry/resume backend routing, state preservation, and whether unsuccessful attempts debit usage. Simply advising a model switch is not an adequate recovery mechanism here.
Screenshots and sanitized diagnostics can be provided privately; no local project paths, session identifiers, or device metadata are included in this public report.
asd454314633-byte commentedon Oct 14, 2026
@openai — Oct 14, 2026 follow-up: the same capacity-error symptom is being reported AGAIN after the official GPT-6.1 Sol Codex/Work incident was marked resolved.
Earlier in this thread I documented three occurrences on Oct 13 in a long-running task. The affected user now reports at least one more recurrence on Oct 14 (UTC+08:00) of the same “Selected model is at capacity. Please try a different model.” problem.
Important evidence boundaries: This is a fresh user report, sent at approximately 15:15 UTC+08; that is the report time, not a screenshot-verified time of failure. A new screenshot, request ID, and confirmation whether it is the same conversation/model have not yet been obtained. We are not asserting that this occurrence definitively has the same backend root cause as Oct 13.
Official status incident previously marked resolved:
https://status.openai.com/incidents/01M4T4ZCM54D3ZPTQXRSWFG0XS
Request to maintainers: Please investigate persistent capacity/admission or account-routing failures after an aggregate incident is marked resolved; compare before/after mitigation for affected sessions, identify reliable recovery for long-running Work/Codex tasks, and clarify treatment of usage charged for failed/retried turns.
A private support case already contains the user's session identifiers and screenshots; no account or session identifiers are being posted here. An additional private follow-up and request for service-disruption compensation have been sent to support.
hand250 commentedon Oct 15, 2026
Adding a data point from a Pro (20x) subscriber on ChatGPT Desktop for macOS (26.1007.30912, build 20156), home network, direct connection (no proxy/VPN; also reproduced across US/JP/SG egress and with VPN on/off):
Posting here because per-account Codex-path admission failures persisting beyond resolved incidents need visibility beyond individual support threads. Methodology for the counts (client-side thread database) available to anyone investigating.
ourinkenn-code commentedon Oct 15, 2026
Additional verified desktop evidence for this issue, collected on October 15, 2026.
Environment: ChatGPT desktop app/Codex 26.1007.30912 (build 20156), bundled session runtime 0.162.0-alpha.17.2, macOS 26.5.2, Apple Silicon, ChatGPT Pro. Model
gpt-6.1-sol; bothhighandxhighwere used.A continuing local research workflow was moved through eight separate chats after failures. Read-only inspection of their persisted turn records confirms 21 terminal failed turns during October 12–15 UTC:
Selected model is at capacity. Please try a different model.errors, recorded asserverOverloaded.These counts exclude manual interruptions and command failures, and do not count each automatic HTTP retry as another failed turn. The older continuation alone has ten capacity-failure turns; its fresh high-reasoning successor has four. Fresh chats, saved-file handoffs and lower reasoning effort did not provide reliable recovery. Failures occurred both in independent single-agent chats and in an earlier multi-agent workflow; they are not confined to subagents.
A scoped streaming example: on October 13 at 19:22:46–19:23:08 UTC (October 14, 04:22:46–04:23:08 JST), six requests each received HTTP 200, then failed to complete the response stream. The client logged retries 1/5 through 5/5 and terminated the turn. No compaction/context-length marker was found for that chat in the inspected 62-second window; this does not rule out compaction in other failures.
Exact error families observed:
The user also reports reconnects reaching five attempts and
IO error: Broken pipe (os error 32); the latter is a user-observed symptom, not independently attributed to every failed turn.In-app
/feedbacksucceeded for four sessions according to the user's confirmations, then feedback uploads themselves began failing. Exact failed-upload error codes/counts are not established. A private support email has been sent with the session/turn/request identifiers and a sanitized failure timeline; none of those private identifiers or research materials are included here.Please investigate capacity/admission failures, streaming recovery after HTTP 200, and the feedback-upload problem. The recorded error families do not establish a shared internal cause. The October 13 published Sol performance incident being marked resolved is not proof that the later October 15 failures were the same incident.
Related compaction symptoms are described in #54029 and #54030; I am not asserting identical causes. Local saved work remains recoverable, but repeated reconstruction/restarting has caused substantial lost time.