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Email Notifications not working #240
Description
For some reason my email notification dont work anymore, i know my mailserver works and i even can send myself test mails from keycloak.
But when i trigger a notification i get this:
and when i test my email server settings it works:
i dont know why it looks like it tries to send mails through google or something. because i specified the "Ohter" type of mail.
I have my smtp server working with various other services and they do not seem to have issues sending mails.
Activity
Radu-Podila commentedon Jul 10, 2025
the problem is the cron on the container is not working, how i fix this is to send mails with a cron outside of the container with /usr/share/php/passbolt/bin/cake EmailQueue.sender. this is the only thing that worked for me
ZSHUser01 commentedon Feb 2, 2026
Hi,
I’m not sure if this will be helpful, but I encountered a similar issue in my setup, where I was running both a Passbolt Docker container and a Mailu container inside a VM on my local network. In my case, the problem preventing me from receiving emails was related to the
EMAIL_TRANSPORT_DEFAULT_TLSenvironment variable in my.envfile.Even when set to
falseornull, Passbolt kept attempting to send emails to my Mailu server using TLS. After removing the variable and restarting the Passbolt Docker container, everything started working as expected.Please note that my setup doesn't require TLS because it's a local configuration within my own network.
Hope this helps!