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Paid Go subscription — charged but not activated (bug confirmed by many) #32420
Description
Description
I paid for OpenCode Go on June 13 ($10, receipt #2609-9729), but my subscription isn't active — workspace says not subscribed, API keys don't work. Emailed help@anoma.ly twice with no response.
I found many identical reports:
#32153 — same issue, opened same day
#30515, #29677, #29248
According to this analysis, the cause could be a Stripe 3D Secure callback bug — payment goes through but the subscription doesn't activate.
I haven't seen any of these actually get resolved in the threads. @team, could someone please help with my case (or at least answer whether anyone's issue was ever fixed)? DM me to sort out the refund or activation. Thanks!
Plugins
No response
OpenCode version
v1.17.7
Steps to reproduce
Go to workspace Go settings page
Click "Subscribe" and enter card details
Complete 3D Secure (Visa Secure) authentication via email/bank app
Receive Stripe receipt confirming payment
Return to workspace — still shows "not subscribed"
Screenshot and/or share link
No response
Operating System
Windows 11, Linux Debian 13
Terminal
Windows Terminal, Konsole
Activity
github-actions commentedon Jun 15, 2026
This issue doesn't fully meet our contributing guidelines.
What needs to be fixed:
Please edit this issue to address the above within 2 hours, or it will be automatically closed.
This issue might be a duplicate of existing issues. Please check:
If you believe this was flagged incorrectly, please let a maintainer know.
github-actions commentedon Jun 15, 2026
Thank you for updating the issue with the additional details! It now meets our contributing guidelines. The team will look into your subscription activation problem.
audas commentedon Jun 15, 2026
Scam.
Opencode-GO is scamming people.
JN-ANC commentedon Jun 18, 2026
Got message that I'll be refunded.
VinhQuocTran commentedon Jun 26, 2026
I also got this error, any fix yet? or if not fix then can I get a refund
LiamVargas commentedon Jun 28, 2026
I have the same issue. Your "Contact us" hyperlink doesn't work either.
PrnvKK commentedon Jun 28, 2026
Having the same issue. Charged the $10 and I have the receipt for it. However, the opencode.ai's Go section shows that it isn't subscribed
LiamVargas commentedon Jun 28, 2026
Check your Default workspace. Today I realized that it's working with that one. However, IDK if it's normal.
PrnvKK commentedon Jun 28, 2026
yeah I am on the default workspace. Sorry but I didn't understand the fix that you're proposing.
LiamVargas commentedon Jun 28, 2026
Yeah, sorry, I wasn't clear enough. Yesterday I created a new workspace. The Go subscription wasn't working there (to be honest, I don't know if there's a workspace limit or something). Today I switched back to my default workspace, and the Go subscription is active there.
I don't really have a fix or solution—I just noticed that it started working. Maybe it's just a matter of time.
melonhh commentedon Jun 30, 2026
@PrnvKK
Hi team,
I'm following up on my invoice reissuance request that was sent via email.
The billing information on my invoices needs to be updated, and I have already provided the required company details, invoice numbers, and payment records to the support team.
The total payment amount involved exceeds USD 6,400, and the corrected invoices are required for our company's accounting and reimbursement process.
I would greatly appreciate it if someone could review the request and provide an update on the expected timeline for reissuing the invoices.
Thank you for your help.