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OpenCode Go subscription no longer recognized + unable to access Console #52031

Closed as not planned

Description

@NicoZanutt

Description

Hello,

I have been paying for an OpenCode Go subscription for several months, but I suddenly cannot use Go models anymore.

I am also unable to log into the OpenCode Console in my browser.

My OpenCode account uses a Gmail address (n***@gmail.com). I believe I originally signed up using email/password.

When I use /connect in OpenCode, I get:

Upstream request failed: This Go model requires Global regions. Select Global in your workspace's Privacy settings to use it.

I also tried other models and get:

Upstream request failed: An active OpenCode Go subscription is required to use Go models.

And with another model I get:

Error from provider (Console): OpenCode's free tier can only be used from within OpenCode

I tried accessing my workspace Privacy settings directly, but I cannot access the Console because I am redirected to the login page.

Plus I have a login problem.

When I try to log into the Console, OpenCode says it is sending me a verification code, but I never receive it.

I also tried the password reset option, but I do not receive the password reset email either.

I have checked my spam/junk folder.

So at the moment:

  • I have an existing paid OpenCode Go subscription.
  • OpenCode no longer recognizes my Go subscription.
  • I cannot access my workspace's Privacy settings.
  • I cannot log into the Console.
  • I do not receive verification or password-reset emails.

I have not created a new account or purchased another subscription because I don't want to risk losing or duplicating my existing subscription.

Could you please check whether my account/workspace and Go subscription are still correctly linked, and help me restore access?

I can provide my subscription/payment information, OpenCode version, logs, or any other information you need.

Thank you.

Plugins

No response

OpenCode version

v1.16.2

Steps to reproduce

No response

Screenshot and/or share link

No response

Operating System

Windows 11

Terminal

OpenCode Desktop app on Windows

Activity

  1. github-actions commented on Sep 29, 2026

    @github-actions
    Contributor

    This issue might be a duplicate of existing issues. Please check:

    • #39989: An active paid OpenCode Go subscription is not recognized by the app/CLI.
    • #50420: Reports the same “An active OpenCode Go subscription is required” error after payment.
    • #50155: Reports the same Global regions error and inability to access the workspace Privacy setting.
    • #50085: Console workspace loading failure also leaves an active Go subscription unavailable in the Console.
    • #50201: A paid Go workspace became unavailable after the Console migration.
  2. Dante-dan commented on Oct 1, 2026

    @Dante-dan
    Contributor

    I traced the Go gateway and login paths at the current v2 source revision (gateway, login). Go entitlement is tied to both the API key's workspace and its user; the subscription webhook writes those same identifiers. The Console UI also distinguishes the subscribing member from other workspace members.

    The reported “Global regions” / “active subscription required” errors differ from the reviewed gateway and English error messages, and its login service enables GitHub/Google OAuth, with email-code login commented out and no password-reset handler. The deployed service and account linkage need to be identified before changing entitlement checks.

    Could a maintainer check the affected account's workspace/subscription linkage and identify the deployed authentication/gateway revision serving these errors?

  3. thdxr commented on Oct 11, 2026

    @thdxr
    Member

    Thanks for the report! OpenCode 2.0 is now out and development is focused on V2, so we're closing issues filed against OpenCode 1. Please upgrade (opencode upgrade --major, details: https://anoma.ly/notes/opencode-2-0), and if this is still relevant on 2.0, reopen this issue or open a new one with your 2.0 version.

    — from 𝕺𝖕𝖊𝖓𝕮𝖔𝖉𝖊

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