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Thanks for reporting this, and sorry for the confusion. It's frustrating to find your limit still in place when you expected it to reset at 5am, especially when you haven't used it.
As far as we know, the OpenCode Zen / Go service counts usage limits and sets their reset times. The app only shows what the service sends back. Checking your usage and reset time needs the team, and billing and account support isn't handled in GitHub issues. Please email help@anoma.ly with the details: when you last used it, which model or plan you're on, and the exact message and reset time you see. If you've already emailed, the team will get to it, especially now that we've seen it here.
Please keep account details, email addresses and payment information out of this public issue and put them only in the email.
Other people have reported similar limit problems recently, in case they help:
I had the same issue. Not used the service at all for a day, still next day my free usage was gone and had to wait for another day. I have credits on Go, but it told me I had to get a Go subscription to continue.
I appreciate that these kind of issues have to be reported to the team so they can look into it. But I haven't had a response after days. On discord there's a whole list of users now who experience the same or similar issues.
Would be nice to receive some support now. Thanks.
Reacted by SOUSSI Hamza, Youpiter, RIZZU and Harsha
Same issue here (deepseek-v4.1) should have reset today at 2am but when i went to check it (the agent was open overnight but not doing anything) it said my free messages had ran out and to check back in tomorrow 2am.
Hi @msf1010, we're closing this issue because billing and account support is handled by email, not in GitHub issues. If your limit or reset time still isn't right, please email help@anoma.ly with the details, and the team will look into it there. Please keep account and payment details out of this public issue. Sorry again for the trouble, and thanks for letting us know.
Activity
opencode-agent commentedon Oct 24, 2026
Thanks for reporting this, and sorry for the confusion. It's frustrating to find your limit still in place when you expected it to reset at 5am, especially when you haven't used it.
As far as we know, the OpenCode Zen / Go service counts usage limits and sets their reset times. The app only shows what the service sends back. Checking your usage and reset time needs the team, and billing and account support isn't handled in GitHub issues. Please email help@anoma.ly with the details: when you last used it, which model or plan you're on, and the exact message and reset time you see. If you've already emailed, the team will get to it, especially now that we've seen it here.
Please keep account details, email addresses and payment information out of this public issue and put them only in the email.
Other people have reported similar limit problems recently, in case they help:
The bot will close this issue in 1 day.
annejan-svg commentedon Oct 24, 2026
I had the same issue. Not used the service at all for a day, still next day my free usage was gone and had to wait for another day. I have credits on Go, but it told me I had to get a Go subscription to continue.
I appreciate that these kind of issues have to be reported to the team so they can look into it. But I haven't had a response after days. On discord there's a whole list of users now who experience the same or similar issues.
Would be nice to receive some support now. Thanks.
hamzasoussi53 commentedon Oct 24, 2026
Same issue, it says reset 25/10/2026 1:00
josevrm86 commentedon Oct 24, 2026
Same here...it says reset 25/10/2026 1:00
nextustech commentedon Oct 24, 2026
i am also facing same issue
Susibaka5 commentedon Oct 24, 2026
Same issue here (deepseek-v4.1) should have reset today at 2am but when i went to check it (the agent was open overnight but not doing anything) it said my free messages had ran out and to check back in tomorrow 2am.
shibaby commentedon Oct 24, 2026
me too~
ferilagi commentedon Oct 25, 2026
same here....
opencode-agent commentedon Oct 25, 2026
Hi @msf1010, we're closing this issue because billing and account support is handled by email, not in GitHub issues. If your limit or reset time still isn't right, please email help@anoma.ly with the details, and the team will look into it there. Please keep account and payment details out of this public issue. Sorry again for the trouble, and thanks for letting us know.