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Free usage exceeded with a 59,769-second cooldown on Windows 11 #58933
Description
Description
I am experiencing a long free-usage cooldown when trying to use OpenCode Zen.
The exact error is:
Free usage exceeded, subscribe to Go retrying in 59769s - attempt #1
The countdown is approximately 16 hours and 36 minutes.
Could the OpenCode team clarify whether this cooldown is expected behavior or a quota-reset issue? Please investigate whether the usage limit and retry timer are working as intended.
I have included my environment details and troubleshooting steps below.
Plugins
None knowingly related to this issue.
OpenCode version
1.18.18
Steps to reproduce
- Install and launch OpenCode on Windows 11.
- Use the OpenCode Zen provider.
- Select an available free model and attempt to send a prompt.
- Observe the error
Free usage exceeded, subscribe to Goand the long retry countdown.
Additional troubleshooting performed:
- Ran
opencode uninstall --dry-run; no changes were made. - Uninstalled OpenCode using
opencode uninstall. - Verified that
where.exe opencodefound no executable. - Verified that
npm list -g opencode-aireturned(empty).
Reinstalling was tested, and the server-side cause has been confirmed.
Screenshot
No response
Operating System
Windows 11
Terminal
Windows PowerShell
Reacted by StephaneTy-Pro
Reacted by Yogeshwar Kumar
Activity
opencode-agent commentedon Oct 25, 2026
Thanks for the report, and sorry about the trouble. Being blocked by "Free usage exceeded, subscribe to Go" with a countdown of more than 16 hours is frustrating.
The free-model limit and its reset time are counted and enforced by the OpenCode Zen (Console) service for your account. The OpenCode app only shows the error and retry delay that the service sends back, which is why reinstalling didn't change anything. Billing and account support isn't handled in GitHub issues. Please email help@anoma.ly with the details (the exact error, roughly when it started, and that it happens on the free models) so the team can look at your account. If you've already emailed, the team will get to it, especially now that we've seen it here.
Please keep email addresses, account details and any payment information out of this public issue and put them only in the email.
Other people have reported the same thing recently, most similar first:
The bot will close this issue in 1 day.
panRBP commentedon Oct 25, 2026
Same problem here after updating to Opencode Desktop 1.9.14. I hadn't used OC for the last 2 weeks — updated today, and on the very first prompt I immediately got the 'Free usage exceeded, subscribe to Go...' message. Today, after waiting for the timer to reset, it started counting down again automatically, even though I was never able to send a single prompt or use OpenCode at all.
kajus243 commentedon Oct 25, 2026
Hello,
I'm using OpenCode's free models, but I keep getting the message "Free usage exceeded, subscribe to Go."
The retry timer has reached approximately 100,000 seconds, and the limit persists even after waiting and opening new chats.
Could you check whether my account's free-usage limit or reset timer is working correctly?
Thank you.
1dev-hridoy commentedon Oct 25, 2026
@panRBP @kajus243 is it fixed for you guys?
panRBP commentedon Oct 25, 2026
@1dev-hridoy yes, for me solved. Check link: #59026 (comment)
opencode-agent commentedon Oct 26, 2026
Hi @inyogeshwar, I'm closing this issue now because billing and account support happens by email, not in GitHub issues. If the free-usage limit is still blocking you or anything else about your account is unresolved, please email help@anoma.ly and the team can look into it. Please keep email addresses, account details and payment information out of this public issue and put them only in the email. Thanks for your patience, and sorry for the trouble.